We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Job Purpose and Summary:
Aetna Medical Affairs is hiring two Administrative Assistants to support process efficiency and organization of two Medical Affairs teams: Medicare and Subject Matter Expert/Appeals teams. These team members will provide various (virtual) office and Medical Director support activities. They will identify, enhance, and follow specific processes and procedures to maximize the efficiencies of their teams.
Primary Job Duties & Responsibilities:
Conducts administrative office coordination assuring smooth, timely, and efficient team operations by following established policies and procedures.
Manages research, collection, analysis, and compilation of data and information for department reports as needed.
Maintains key team schedules to ensure comprehensive coverage of Utilization Management activities including on-call and OOO calendars.
Drives onboarding activities as needed as new Medical Directors are hired, including system access requests, hardware requests and other key items from a comprehensive onboarding checklist.
Defines a high degree of customer service by fielding internal and external (less frequent) inquiries, resolving or redirecting as appropriate.
Manages workflow for incoming items to ensure that issues are directed to the appropriate area, particularly in Manager's absence. Monitors status of delegated items to ensure closure. Some of work may involve confidential business material.
Organizes, prioritizes, and responds to email or directs to appropriate area for response. Monitors status to ensure closure.
May participate in special projects as needed.
Required Qualifications and Functions:
5+ years executive administrative support experience.
High level of organizational and prioritization skills
Excellent verbal and written communication skills
Proficient in Microsoft Word, PowerPoint and Excel
Proven ability to problem solve and decision making
Preferred Qualifications:
Previous experience working with clinical teams at CVS/Aetna
Associates degree
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$21.10 - $44.99This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Top Skills
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
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