Based in Birmingham, Worcester, and Droitwich, Ballards is a progressive firm of chartered accountants helping businesses and private clients achieve stronger financial performance through integrated tax, audit, and consultancy expertise.
Due to continued growth, we are looking for an Administrative Assistant to join our Worcester office, providing front-of-house and administrative support to ensure the smooth day-to-day running of the office.
In this role, you will be the first point of contact for clients and visitors, delivering a professional and welcoming reception experience while supporting the wider team with a variety of administrative and office management tasks. You will work closely with the Office & Facilities Manager to help maintain an organised, safe and well-functioning workplace environment.
About the Role
Alongside front-of-house responsibilities, you will assist with meeting room coordination, office operations and facilities support, playing an important role in ensuring the office runs efficiently for both colleagues and visitors.
Key responsibilities include:
- Providing a professional and friendly reception service, welcoming clients and visitors
- Managing meeting room bookings, including set-up, clear-down and catering arrangements
- Assisting with switchboard operations and directing calls accurately
- Supporting office management tasks including post, deliveries, couriers and access cards
- Maintaining office supplies, kitchen provisions and housekeeping consumables
- Providing administrative support to the Finance & Operations team when required
- Assisting the Office & Facilities Manager in maintaining health and safety standards
- Liaising with contractors and engineers to support maintenance and repair works
- Acting as a designated first aider and fire marshal for the building
About You
You will be organised, approachable and enjoy supporting others in a busy office environment. You will take pride in delivering excellent service and ensuring everything runs smoothly behind the scenes.
You will bring:
- Experience in an administrative, reception or office support role
- Strong organisational skills with the ability to manage multiple tasks
- Excellent communication and interpersonal skills
- A professional and friendly approach when dealing with clients and colleagues
- The ability to work independently and as part of a team
- A proactive and flexible attitude to supporting office operations
About the rewards
- 25 days annual leave, plus bank holidays
- Career progression
- Electric Car scheme
- Cycle to Work Scheme
- Life Assurance
- Group Personal Pension Plan
- Flexible Holiday Purchase Scheme
- Enhanced Family Pay – maternity, paternity, parental, and compassionate leave
- Employee Assistance Programme – 24/7 confidential helpline as well as online support
What We Do
Ballards LLP: Innovative Accountancy and Business Advisory
Ballards LLP is a forward-thinking accountancy and business advisory firm with a rich history of delivering value to our clients. Established in 1985, we've grown from a local practice to a significant player in the professional services landscape, now serving OMBs and large corporates across the UK and internationally.
At Ballards, we offer a unique blend of traditional accountancy services and innovative business solutions. Our expertise spans audit, tax, and compliance, complemented by specialist advisory services in IT consulting, recruitment, brand and marketing, and strategy.
We pride ourselves on our agile approach, combining the stability and expertise our clients expect with the innovative thinking that sets us apart. Our team of professionals is dedicated to providing personalised, value-driven solutions that help our clients navigate complex financial landscapes and achieve their business goals.
As we look to the future, we're committed to expanding our geographical reach, enhancing our service offerings, and continuing to be a trusted partner to businesses across the UK.
