Your Opportunity as the Administrative Assistant
Be a catalyst for organizational effectiveness by enabling the FH&S and SBS R&D teams. In this role, your responsibilities go beyond a traditional administrative assistant role—owning critical work systems, driving process improvements, and building a culture of resourcefulness and innovation. While you’ll handle some electronic systems-based work, you’ll also need to be ready to step away from the desk—whether that means assisting on the dock, managing tasks in the Test Kitchen, or coordinating hands-on activities across R&D spaces.
Location: Orrville, OH
Work Arrangements: onsite, 4 days per week
In this role you will:
Lead and own key systems or portions of systems within R&D.
Become "super-user" for various systems (ex. purchase requisitions) and translate that knowledge to train others.
Serve as Safety/QA owner for certain lab spaces (ex. Test Kitchen), in addition to office areas.
Support and maintain documentation management for the department (e.g., policy understanding, seating chart, SharePoint organization, Records Coordinator duties).
Manage mail and shipment delivery/notification, including international shipments.
Coordinate R&D samples for shipment and/or events.
Assist with department meetings and events (Coffee Chats, Town Halls, etc.): scheduling, attendance, food orders.
Order office and uniform supplies as needed and assist with other ingredients and equipment ordering, as needed.
Organize personnel information (birthdays, work anniversaries) and acquire office equipment and supplies for new and current staff.
Provide budget support: monthly allocation, tracking missing/unknowns.
Perform data entry as needed.
Fill in for technician support as needed.
The Right Place for You
We are bold, kind, strive to do the right thing, play to win, and believe in a strong community that thrives together. Our culture is rooted in our https://www.jmsmucker.com/about/values, and we support every employee’s physical, emotional, and financial needs.
What we are looking for:
Minimum Requirements:
3+ years of administrative experience supporting large teams and/or leadership teams.
Strong organizational skills with ability to manage multiple priorities concurrently.
Exceptional communication skills (written & verbal via face-to-face, Teams, meetings, email, minutes, letters, etc.).
Knowledgeable (via self-teaching) and active user of specialty systems.
Intermediate to advanced knowledge/experience with Microsoft Office programs (Word, Excel, PowerPoint, Outlook, Teams).
Basic IT knowledge and support (e.g., troubleshooting conference room issues)
Experience handling confidential information with appropriate discretion.
Minimum 4 days in office presence.
Additional skills and experience that we think would make someone successful in this role:
Action-oriented, high capacity, and resourceful.
Capability to problem solve and anticipate organizational needs.
Ability to plan and execute independently.
Culture builder with organizational awareness.
Actively seeking opportunities to drive ongoing improvement.
Learn more about working at Smucker:
Helping our Employees Thrive
Delivering on Our Purpose
Our Continued Commitment to Ensuring a Workplace for All
Follow us on LinkedIn®
Top Skills
What We Do
Each generation of consumers leaves their mark on culture by establishing new expectations for food and the companies that make it. At The J.M. Smucker Co., it is our privilege to be at the heart of this dynamic with a portfolio that appeals to each generation of people and pets with products found in 90 percent of U.S. homes and countless restaurants. This includes a mix of iconic brands consumers have always loved such as Folgers®, Jif® and Milk-Bone® and new favorites like Café Bustelo®, Smucker’s® Uncrustables® and Rachael Ray® Nutrish®. By continuing to immerse ourselves in consumer and pet parent preferences for food, how it’s purchased and how the companies that make it should operate, we will maintain the important role we play in their lives. This will allow us to continue growing our business and the positive impact we have on all of those who count on us.
