Successful Ryan team members embrace and live Ryan’s values of Pursue Excellence, Wired to Win, Generosity Matters, Build Trust and Integrity Always and will embody and demonstrate accountability.
Duties and responsibilities, as they align to Ryan’s Key Results
People:
- Maintains communications (e-mail, written, phone, and fax) while team is traveling.
- Makes travel arrangements for team members as needed.
- Handles and safeguards confidential information and sensitive material.
Client:
- Maintains calendar appointments and deadlines to ensure proper accountability and client deadlines are observed.
- Answers telephone calls and takes accurate and concise messages, escalating appropriately.
- Creates files, as needed, for clients and projects utilizing Microsoft® Excel and Access.
- Utilizes strong grammar, spelling, and proofreading skills.
Value:
- Tracks and reports time and expenses in detail for self and Manager as needed.
- Organizes and prioritizes multiple tasks and completes them under time constraints.
- Assists with other projects as needed.
- Performs other duties as assigned.
Education and Experience:
High-school diploma or general equivalency diploma (GED) required with one to two years related administrative support experience.
Computer Skills:
To perform this job successfully, an individual must have intermediate knowledge of Microsoft® Word, Excel, Access, PowerPoint, Outlook, and Internet navigation and research.
Certificates and Licenses:
Valid driver’s license required.
Supervisory Responsibilities:
This position has no supervisory responsibilities.
Work Environment:
- Standard indoor working environment.
- Occasional long periods of sitting while working at computer.
- Occasional long periods of standing while copying.
- Position requires regular interaction with employees at all levels of the Firm; interface with clients and external vendors as necessary.
- Independent travel requirement: 0 to 10%.
Equal Opportunity Employer: disability/veteran
Top Skills
What We Do
Ryan is a tax services firm providing tax advisory and consulting services on a multi-jurisdictional basis.
Ryan, an award-winning global tax services and software provider, is the largest Firm in the world dedicated exclusively to business taxes. With global headquarters in Dallas, Texas, the Firm provides an integrated suite of federal, state, local, and international tax services on a multijurisdictional basis, including tax recovery, consulting, advocacy, compliance, and technology services. Ryan is a seven-time recipient of the International Service Excellence Award from the Customer Service Institute of America (CSIA) for its commitment to world-class client service. Empowered by the dynamic myRyan work environment, which is widely recognized as the most innovative in the tax services industry, Ryan’s multidisciplinary team of more than 2,500 professionals and associates serves over 14,000 clients in more than 50 countries, including many of the world’s most prominent Global 5000 companies.
