Administrative Assistant

Posted 20 Days Ago
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Tysons, VA
In-Office
Junior
Real Estate
The Role
The Administrative Assistant supports multi-family property operations, handling resident inquiries, managing records, and coordinating with staff and vendors.
Summary Generated by Built In

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Job Summary:

We are seeking a highly organized and motivated Administrative Assistant to provide comprehensive support for our multi-family property operations. This role plays a vital role in ensuring the smooth day-to-day functioning of our properties, supporting both on-site staff and property owners.

Responsibilities:

  • Resident Relations:
    • Answer phones and emails, responding to resident inquiries and concerns in a professional and courteous manner.
    • Process move-in/move-out procedures, including lease agreements, applications, and security deposits.
    • Prepare rent notices and manage rent collection procedures.
    • Coordinate communication between residents and on-site staff for maintenance requests and other needs.
  • Property Management Support:
    • Maintain accurate and up-to-date resident and owner records in a property management software system.
    • Generate reports on occupancy rates, rent collection, and other key metrics.
    • Assist with the preparation of budgets and financial reports for property owners.
    • Coordinate with vendors and service providers for property maintenance and upkeep.
  • Administrative Tasks:
    • Manage the property calendar, scheduling meetings and appointments for property staff and owners.
    • Prepare professional documents, presentations, and correspondence.
    • Manage incoming mail and distribute it to appropriate personnel.
    • Maintain an organized and efficient office environment.
  • Additional Responsibilities:
    • Stay up-to-date on relevant fair housing laws and regulations.
    • Maintain a positive and professional demeanor, fostering a welcoming atmosphere for residents and owners.
    • Perform other duties as assigned by the General Manager.

Qualifications:

  • Minimum 1-2 years of experience in a property management or administrative role.
  • Proven proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Excellent written and verbal communication skills.
  • Strong organizational and time management skills.
  • Ability to prioritize tasks, work independently, and meet deadlines.
  • Detail-oriented and meticulous with a keen eye for accuracy.
  • Positive and professional attitude with a commitment to providing exceptional customer service.
  • Experience with property management software a plus.
  • Familiarity with fair housing laws and regulations preferred.

An Equal Opportunity Employer - M/F/D/V.

If you're passionate about exceeding goals and providing exceptional customer service experiences, come join Gables in our mission of Taking Care!

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Top Skills

Microsoft Office Suite
Property Management Software
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The Company
Atlanta, GA
849 Employees

What We Do

Gables Residential is a property management company.

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