Administrative Assistant

Job Summary 

The Administrative Support Assistant plays a vital role in supporting raters, team leads, and office staff by performing a variety of clerical and administrative tasks. This position is responsible for accurately entering data into customer files, organizing documentation, and assisting with day-to-day operational duties to ensure smooth and efficient workflow across teams. No experience

Job Type: Full-Time / Permanent 

Workdays: Monday to Friday (must be able to work ALL 5 days of the week)    

Shift Hours:  8:00 AM – 5:00 PM (must be able to work a minimum of 40 hrs. per week).   

Shift Duration: 8 hours a day (requires flexibility with Start and Finish time).   

Work Location: 1221 32ND AVENUE LACHINE, QC H8T 3H2 Canada 

Hourly Wage:  16.42
 

Responsibilities: 

• Assist in clerical tasks: information gathering, documentation, photocopying, faxing, splitting, etc 

• Performs data entry/scanning. 

• Completes first screen of B3 (customers’ files), open LVS, etc. 

• Assists raters in general office duties: reports, forms, claims, etc. 

• Answers phone calls from partners and other offices. 

• Operates scanning station for imaging. 

Qualifications: 

• No prior experience in this specific area is required.

• Fluency in French and English (written and spoken) required – Excellent verbal and written communication skills. (Regular interactions with clients outside of Quebec (75%))

• Basic skills in Microsoft Excel, Word and PowerPoint 

• Strong typing skills 

• Ability to read spreadsheets, extract information in Excel format, and communicate findings to management team 

• Excellent communication skills 

• Ability to prioritize daily tasks and promote a positive work environment