Administrative Assistant

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Maple Heights, OH
In-Office
Other
The Role

If you are looking for a meaningful role with a company that has an excellent culture, please apply! We are on a mission to create meaningful relationships for life. Famous Supply has a strong culture that encourages all team members to work hard, be challenged, and deliver the Perfect Order to our customers.
The Administrative Assistant will play an integral part of our Distribution Center Operations. This role will interact directly with customers, vendors, drivers, and many internal departments throughout the organization. This person will ensure that dock scheduling is completed correctly, close out PO receipts, validate records, answer phone calls and emails, and various other general office business functions. This role will also aid in recruiting, phone screening, interview scheduling, and ensure visitors feel warmly welcomed, and know where to go when coming into the building.

If you are a people person with great energy and enthusiasm, please consider applying for this position and thriving with Famous!
Primary Job Responsibilities:

  • Answer phone calls and emails
  • Schedule inbound trucks according to receiving hours and priority of material
  • Data validation
  • Active participation in screening applicants and scheduling interviews
  • Keep office area and tasks clean and organized physically and systematically
  • Receive and process payments
  • Oversee DC message folder to facilitate information
  • Research system transactions as needed for problem solving
  • Invoice, PO receipt, and payment reconciliation
  • Onboarding Coordination
  • Execute order changes as needed
  • Addressing receiving disputes such as wrong items, shortages, overages, etc…
  • Any other various project work and general business tasks that arises to support the DC operations
  • Provide support with any other general office tasks as needed
Required Experience and Skills:
  • Previous office admin experience
  • General computer skills
    • Microsoft Office Suite (Outlook, Excel, Word)
  • Ability to work with many different departments and types of people
  • Excellent communication skills
  • Very detail oriented
  • Mindset of seeing something that can be fixed or made better, and working to improve things
  • Customer Service
  • Organized
  • Strong sense of urgency
  • High School Diploma/GED
Preferred Experience and Skills:
  • Accounts receivable and payable
  • Human Resources interest or background
  • Associates level degree or higher

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The Company
HQ: Akron, OH
378 Employees
Year Founded: 1933

What We Do

Famous Supply is a fourth generation family-owned wholesale distribution company of HVAC, Plumbing, Industrial/PVF, and Building Products.

Since 1933, Famous has grown into a large regional distributor that operates through its 35 locations: 1 Central Distribution Center, 2 Regional Distribution Centers, 12 Kitchen and Bath Showrooms and 18 classrooms primarily throughout Ohio, Western Pennsylvania, and West Virginia. Famous Supply supports the residential, commercial, industrial, and institutional markets for new construction, replacement, repair, remodeling, parts, and service. In addition, Famous Supply offers an associate and customer training program called Famous University.

Our purpose is to build meaningful relationships for life! We strive for continuous improvement to service our customers more effectively and work hard to reach new customers in this ever-changing market. Over the years we have stuck with the philosophy of wholesale only. We feel it is important to continue to show our loyalty to our customer base.

Famous’ greatest asset is our people. Our management, sales, operations and support teams have extensive experience in the industry. We take pride in a job well done, and we encourage a culture of teamwork among all of our Famous associates, our customers, our manufacturers and other industry professionals. Our teamwork philosophy works because we treat everyone with respect. Our innovative approach to customer service, coupled with the knowledge and expertise of our factory-trained, professional Famous Supply associates means unbeatable service.

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