Administrative Assistant

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

In this role, the administrative assistant will be crucial in providing support to the Defined Contribution Pension Administration practice area. As a shared services team member, you will provide assistance to both the Defined Contribution Pension Administration as well as Health & Wellbeing departments with incoming and outgoing documents on a daily basis as well as general administration tasks.

What you’ll do

• Manage all incoming and outgoing mail

• Assist with invoicing for clients and other providers

• Work on year end deliverables such as statement and tax slip production

• Ensure all audit and peer review processes are followed

• Attend and participate in team meetings

• Receive and respond to team inquiries and requests

• Attend internal training sessions to build knowledge

• Understand the team and client’s perspective and priorities

• Participate on annual and adhoc projects as required

What you bring 

• Post-secondary education or a minimum of two years of relevant experience

• WorkDay proficiency considered an asset

• Ability to multitask

• Attention to detail is essential

• Dedicated team player, who demonstrates initiative and independence

• Exceptional customer focus with strong professional acumen

• Excellent communication and organizational skills

• A good understanding of personal computers and software, particularly MS Word, Excel and PowerPoint (MS Office certificate preferred)

• Experience working in the group benefits or pension industry

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. 

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS.  Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.