About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the Role:
The successful candidate will be highly organized, proactive, and adaptable, with the ability to manage multiple priorities and communicate effectively across a range of stakeholders. A strong command of Microsoft Office tools (particularly PowerPoint, Excel, Teams, Outlook, and OneDrive) is essential, as the role involves preparing reports, presentations, and business documentation.
This role requires professionalism, discretion, a collaborative spirit, and the ability to work independently. The Administrative Assistant may also be asked to provide reasonable support to other executives in the office as needed.
Administrative Support
- Provide daily administrative support to the Area SVP, Hotel Operations Europe, and additional support to the SVP, Design Services – Global and VP, Pre-Opening Services
- Manage calendars across time zones, coordinate meetings, handle schedule conflicts
- Arrange complex travel logistics (flights, hotels, transfers) and prepare detailed itineraries
- Track and reconcile monthly expense reports using Concur
- Maintain electronic and physical files, tracking logs, and signature routing
- Draft and format correspondence, reports, and documents; proofread and edit as needed
- Handle routine office administration (mail, couriers, supplies, equipment, IT coordination)
Meeting & Communication Coordination
- Schedule internal and external meetings and calls, prepare agendas and materials
- Prepare presentation decks and supporting materials, ensuring visual and content accuracy
- Assist with communication including internal announcements, memos, letters, and presentations
- Send communications on behalf of the SVP and other senior members
- Coordinate logistics for quarterly team meetings and regional leadership events
- Liaise with Corporate and Property teams, owners, consultants, and external partners
Project Support
- Support SVP-led initiatives and follow-up on assigned tasks
- Assist with report preparation, timelines, and coordination for audits or business reviews
- Track vacation schedules for direct teams and maintain organizational trackers
- Support quarterly and annual reporting needs
Collaboration & Office Engagement
- Foster positive relationships with administrative peers and other corporate teams
- Coordinate social or team engagement activities including catering and event logistics
- Liaise with external partners including Owners, Developers, consultants, and travel agencies
Additional Support
- May be required to perform other reasonable duties, including providing support to other VPs or corporate executives based in the Geneva office
Technical Skills and Knowledge
- Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Visio)
- Proficient in Concur, SharePoint, Workday, Teams, Adobe Acrobat, and other collaborative tools
- Strong presentation formatting and report preparation skills
Swiss Nationality, Swiss residency authorization or EU citizen will be considered only.
Top Skills
What We Do
Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
To learn more about our career opportunities, visit fourseasons.com/careers.
For more information and reservations, visit fourseasons.com.
For the latest news, visit press.fourseasons.com and follow @FourSeasonsPR on Twitter.
