Job Description:
Summary:
Are you a detail-oriented, organized, and communicative professional looking to take your administrative skills to the next level? Join our dynamic team at Old Republic Title in Pittsburgh, where you'll play a key role in maintaining smooth operations and providing exceptional support to our team, customers, and vendors.
**This hybrid position offers a 35-hour work week and the opportunity to work out of our Pittsburgh Office.
Key Responsibilities:
- Email & Communication Management:
- Monitor and manage the group email inbox, ensuring timely responses and appropriate task delegation. This also includes assigning work/orders and bringdowns, and answer agent inquiries.
- Communicate professionally with customers, vendors, and internal teams to provide updates, resolve inquiries, and maintain workflow efficiency.
- Handle and respond to agent and vendor questions/inquiries related to order requests.
- Order Processing & Tracking:
- Input new agent orders and place search order requests with internal and external vendors.
- Research commercial property orders and submit requests for review.
- Search for back title on all order requests.
- Track and monitor search orders through various stages of production, ensuring timely completion and accuracy.
- Work in Paperless Closer to place orders and bringdowns, and respond to agent inquiries.
- Maintain organized records of orders, communications, and follow-ups.
- Administrative & Operational Support:
- Assist with data entry, report generation, and document management.
- Identify and escalate potential delays or issues to the appropriate team members.
- Support process improvements to enhance operational efficiency.
#LI-MO1
Benefits may include:
Comprehensive medical, prescriptions, dental and vision plans
401(k) plan with a discretionary company match
Shareholder Purchase and Reinvestment Plan
Basic life and accidental death and dismemberment insurance premium paid by the company
Voluntary supplemental life insurance for employees, spouses and dependent children
Fertility and Family Building Benefits
Paid Disability benefits
Paid time off programs
11 Company paid holidays per year
Flexible spending account
Health savings account (available to High Deductible Health Plan participants only)
Employee Assistance Program
Educational Assistance Program
Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge
Transportation benefit plan for mass transit, parking and vanpool, in several markets
Note: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process.
For California applicants, please click the following link to view our CCPA Applicant NoticeOld Republic Title is an Equal Opportunity Employer
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What We Do
Old Republic Title is one of the largest title insurance groups* in the United States. We operate through a national network of Company-owned offices, affiliates, authorized agents and approved attorneys, which allows us to service our customers in both large and small markets across the country.
*Members of the Group are:
Old Republic National Title Insurance Company and American Guaranty Title Insurance Company.
OUR MISSION
Our Mission is to provide quality insurance security and related services to businesses, individuals and public institutions, and be a dependable long-term steward of the trust that policyholders and other important stakeholders place in us.
