Administrative Assistant

Posted Yesterday
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St. Louis, MO, USA
In-Office
Entry level
Hospitality
The Role
Supports the General Manager and Executive Office through scheduling, visitor coordination, communications, correspondence, reporting, research, office equipment maintenance, supply ordering, and administrative problem resolution. Maintains confidentiality, provides internal and external information, supports administrative staff development, and follows hotel safety, service, cleanliness, and operational standards. Requires strong communication, office experience with senior executives, Microsoft Office proficiency, 65 WPM typing, hotel operations knowledge, flexible availability, and familiarity with hotel systems.
Summary Generated by Built In

Live! by Loews – St. Louis offers careers at Ballpark Village in a hotel connected to sports and entertainment energy. Team members support 216 guestrooms, 17,000 square feet of event space, multiple dining venues and memorable guest experiences with stadium-area views.


Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.


Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.


Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.


What We Offer:

  • Competitive health & wellness benefits, 401(k) & company match
  • Paid Sick Days, Vacation, Holidays & Paid Bereavement
  • Training & Development opportunities, career growth
  • Tuition Reimbursement
  • Pet Insurance & Pet Bereavement
  • Team Member Hotel Rates, other discounts, perks & more
  • Discounted Parking including game days & special events
  • Complimentary meals in Team Member Café while working
  • Discounted perks for Ballpark Village and St. Louis Cardinals Store
  • Community volunteer opportunities
  • Benefits are subject to eligibility and may vary by position

This position reports to the General Manager for the hotel and is responsible for all aspects of the day to day administration of the General Manager and Executive Office. Perform a wide range of administrative and office support activities; and provides office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects.

Job Specific

  • Maintains day to day operation of Executive office by managing GM schedule, coordinating visitors arrival, assisting with office calls and distributing office communications and mail.
  • Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities
  • Resolves administrative problems by coordinating preparation of reports, preparing correspondence and providing research as needed
  • Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
  • Provides information by answering questions and requests both internally and externally
  • Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks
  • Contributes to team effort by accomplishing related results as needed
  • Provides the highest level of integrity and confidentiality
  • Other duties as assigned

General

  • Promotes and applies teamwork skills at all times
  • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
  • Is polite, friendly, and helpful to guests, management and fellow employees
  • Executes emergency procedures in accordance with Loews Hotels standards
  • Complies with required safety regulations and procedures
  • Attends appropriate hotel meetings and training sessions
  • Maintains cleanliness and excellent condition of equipment and work area
  • Complies with Loews Hotels standards, policies and rules
  • Recycles whenever possible
  • Remains current with Loews Hotels information and changes
  • Complies with Loews Hotels uniform and grooming guidelines

Qualifications

  • Excellent oral and written communication skills
  • Previous office experience working with senior executives
  • Knowledge of all aspects of hotel operations
  • Proficient in Microsoft Office Programs
  • Typing speed sixty-five WPM +
  • Able to work a flexible schedule, including weekends and holidays
  • Previous office experience in a hotel environment
  • Working knowledge of ADACO,HotSOS and OPERA PMS

Skills Required

  • Excellent oral and written communication skills
  • Previous office experience working with senior executives
  • Knowledge of all aspects of hotel operations
  • Proficiency in Microsoft Office programs
  • Typing speed of 65 WPM or higher
  • Ability to work a flexible schedule, including weekends and holidays
  • Previous office experience in a hotel environment
  • Working knowledge of ADACO, HotSOS, and OPERA PMS

Loews Hotels & Co Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Loews Hotels & Co and has not been reviewed or approved by Loews Hotels & Co.

  • Parental & Family Support — Paid parental leave, adoption assistance, Bright Horizons back-up care, and fertility coverage through WINFertility (lifetime maximum of $25,000) are explicitly offered. These benefits expand support for family-building and caregiving beyond standard hospitality offerings.
  • Healthcare Strength — Multiple medical, dental, and vision plan options are paired with mental health resources through an EAP and 24/7 coaching via Headspace Care. This breadth indicates robust core health coverage with accessible wellbeing support.
  • Retirement Support — A 401(k) program through T. Rowe Price includes a company match up to 4% with immediate 100% vesting. This structure enhances retirement savings value from the start of employment.

Loews Hotels & Co Insights

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The Company
HQ: New York, NY
4,435 Employees
Year Founded: 1960

What We Do

Loews Hotels & Co is an American luxury hospitality company that owns and operates hotels and resorts across the United States and Canada.

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