About Vanderlande
Vanderlande is a global leader in future-proof logistics process automation at airports and in the parcel market. We also provide process automation solutions for warehouses. Our people work together to create innovative solutions that help our customers improve their operational performance.
About the Role
As a Service Support Assistant I, you will provide administrative support to the Sales and Sales Engineering teams, including the Director of Sales, Director of Sales Engineering, and other assigned employees.
In this role, you will support the day-to-day organization and communication needs of the department, including calendar and meeting coordination, travel arrangements, correspondence, proposal support, market research, and general administrative activities. Success in this position requires strong organization, attention to detail, professionalism, and the ability to manage multiple priorities in a fast-paced environment.
This is a full-time position based in Marietta (Atlanta), Georgia.
Key Responsibilities
- Provide administrative support to Sales and Sales Engineering leadership, including calendar management, meeting coordination, correspondence, and general office support.
- Coordinate meetings, prepare agendas and materials, reserve meeting facilities, and record and transcribe meeting minutes as needed.
- Arrange business travel, reservations, and related expense reports.
- Support sales-related activities, including proposal support, market research, interview coordination, and meeting requests.
- Greet visitors and professionally manage telephone calls, conference calls, email, mail, and other incoming and outgoing correspondence.
- Maintain organized records and appropriately handle confidential work-related information and materials.
- Establish and maintain effective working relationships with managers, customers, colleagues, and other internal and external stakeholders.
- Perform other related duties and responsibilities as assigned by management.
Requirements
- High school diploma or GED required; Associate degree or equivalent education preferred.
- Minimum of 2 years of administrative experience.
- Proficiency in Microsoft Office and general computer applications.
- Strong written and verbal communication skills, including professional telephone etiquette.
- Excellent organizational, customer service, and interpersonal skills.
- Strong attention to detail with the ability to effectively manage multiple priorities.
- Self-motivated and proactive, with sound decision-making skills.
- Ability to maintain confidentiality of work-related information and materials.
- Ability to work effectively in a fast-paced, operationally intensive environment.
- Ability to work effectively with others using professionalism, tact, sensitivity, and appropriate assertiveness.
Preferred Qualifications
- Associate degree or equivalent education.
- Previous experience supporting a sales organization or sales leadership team.
- Exposure to baggage handling systems, industrial automation, or related operational environments.
- Advanced Microsoft Office skills, particularly PowerPoint.
- Knowledge of standard office practices and administrative procedures.
- Demonstrated interest in improving administrative processes and ways of working.
- Flexibility to work overtime when business needs require it.
Work Environment & Physical Demands
While performing the essential functions of this position, the employee is regularly required to sit, use hands to handle or feel, and communicate verbally. The employee may frequently reach with hands and arms and occasionally stand, walk, stoop, kneel, crouch, or crawl.
The employee must be able to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision requirements include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Other Duties
This job description is not intended to provide a comprehensive listing of all activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change based on business needs.
EEO Statement
Vanderlande is an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all qualified applicants and employees are considered without discrimination based on legally protected characteristics.
Skills Required
- High school diploma or GED
- At least 2 years of administrative experience
- Proficiency in Microsoft Office and general computer applications
- Strong written and verbal communication skills
- Professional telephone etiquette
- Excellent organizational, customer service, and interpersonal skills
- Strong attention to detail and ability to manage multiple priorities
- Self-motivated and proactive with sound decision-making skills
- Ability to maintain confidentiality
- Ability to work effectively in a fast-paced, operationally intensive environment
- Ability to work effectively with others using professionalism, tact, sensitivity, and appropriate assertiveness
- Associate degree or equivalent education
- Experience supporting a sales organization or sales leadership team
- Exposure to baggage handling systems, industrial automation, or related operational environments
- Advanced Microsoft Office skills, particularly PowerPoint
- Knowledge of standard office practices and administrative procedures
- Interest in improving administrative processes and ways of working
- Flexibility to work overtime when business needs require it
Vanderlande Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vanderlande and has not been reviewed or approved by Vanderlande.
-
Healthcare Strength — Health coverage is described as comprehensive, with day‑one eligibility in many U.S. roles and employer‑paid protections that reduce out‑of‑pocket exposure. Feedback suggests medical, dental, and vision are a clear strength.
-
Retirement Support — Retirement offerings include a 401(k) with company match and immediate vesting in the U.S. Feedback suggests this forms a solid pillar of the total rewards package.
-
Leave & Time Off Breadth — Paid time off, sick leave, and paid holidays are characterized as generous relative to peers. Compressed workweek options in some roles further support time away and recovery.
Vanderlande Insights
What We Do
Vanderlande is the global market leader for future-proof logistic process automation at airports. The company is also a leading supplier of process automation solutions for warehouses and in the parcel market. Vanderlande’s baggage handling systems are capable of moving over 4 billion pieces of baggage around the world per year. Its systems are active in more than 600 airports including 12 of the world’s top 20. More than 52 million parcels are sorted by its systems every day, which have been installed for the world’s leading parcel companies. In addition, many of the largest global e-commerce players and retailers have confidence in Vanderlande’s efficient and reliable solutions. The company focuses on the optimisation of its customers’ business processes and competitive positions. Through close cooperation, it strives for the improvement of their operational activities and the expansion of their logistical achievements. Vanderlande’s extensive portfolio of integrated solutions – innovative systems, intelligent software and life-cycle services – results in the realisation of fast, reliable and efficient automation technology. Established in 1949, Vanderlande has more than 7,500 employees, all committed to moving its customers’ businesses forward at diverse locations on every continent. With a consistently increasing turnover of 1.8 billion euros, it has established a global reputation over the past seven decades as a highly reliable partner for future-proof logistic process automation. Vanderlande was acquired in 2017 by Toyota Industries Corporation, which will help it to continue its sustainable profitable growth. The two companies have a strong strategic match, and the synergies include cross-selling, product innovations, and research and development.








