Administrative Assistant

Posted 6 Days Ago
Be an Early Applicant
2 Locations
In-Office or Remote
27K-29K Annually
Entry level
Other
The Role
Provide administrative support for a Housing Allocation Team by responding to customer enquiries, maintaining accurate records, processing housing applications, and supporting efficient housing service delivery. The role involves working with tenants, housing applicants, partner agencies, and colleagues while providing strong customer service. Candidates should be organized, confident communicators, comfortable using Microsoft Office and IT systems, and able to work independently and collaboratively.
Summary Generated by Built In

Closing Date: 11th November 2026 

Contract Type: Full Time, Temporary Until 30/06/2027

Salary: £27,405- £28,611

Hours: 35 per week

We are looking for an enthusiastic and motivated Admin Support Officer to join our Housing Allocation Team.

This is an exciting opportunity to play a key role in supporting the delivery of housing services, helping customers access housing, and ensuring our administrative processes run efficiently and effectively. You will be part of a supportive team providing a high-quality service to tenants, housing applicants and a wide range of partner agencies

You'll provide essential administrative support, respond to customer enquiries, maintain accurate records, process applications, and work closely with colleagues to help deliver high-quality housing services.

We are looking for someone who;

  • Has strong administrative and organisational skills.
  • Enjoys providing excellent customer service.
  • Communicates confidently with a wide range of people.
  • Is comfortable using Microsoft Office and IT systems.
  • Can work independently and as part of a team.

You'll be part of a supportive team delivering services that make a real difference to local communities, with opportunities to develop your skills.

The successful candidate will be required to be a member of the Protecting Vulnerable Groups Scheme (PVG) for Children & Adults.  If your application is progressed after the interview, you will be asked to complete the form and have your details verified.

If you’ve got the right skills for the job we want to hear from you. We encourage applications from the right candidates regardless of age (restrictions apply to Modern Apprenticeships), disability, gender identity, sexual orientation, religion, belief or race. 

Job Description 

Additional Salary Information

Stirling Information 

The Benefits 

  • 30 days annual leave plus 7 public holidays (rising to 35 after 5 years continuous service) Pro-rated for part time roles.
  • Flexible working including hybrid office/work from home arrangements where the role allows. We have a good balance across our teams, retaining the benefits to work/life balance of working from home part of the week, with the collaborative and social benefits of working from the office 2-3 days per week
  • Membership of the Local Government Pension Scheme. For further details visit https://www.scotlgpsmember.org/about-the-lgps/
  • Up to 6 months full sick pay and 6 months half pay dependent on length of service 
  • Carers Leave 
  • Up to 4 weeks paid Paternity Leave 
  • Access to Health & Wellbeing support 
  • Ongoing opportunities for Learning & Development 
  • Cycle to Work Scheme 
  • Lift share Scheme 
  • Car Lease Scheme 
  • Technology Benefit Scheme

Skills Required

  • Strong administrative and organizational skills
  • Excellent customer service skills
  • Confident communication with a wide range of people
  • Comfortable using Microsoft Office and IT systems
  • Ability to work independently and as part of a team
  • Membership of the Protecting Vulnerable Groups Scheme for Children and Adults
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The Company
1,631 Employees
Year Founded: 1994

What We Do

Stirling Council is the local government authority for Stirling and surrounding communities in central Scotland. It provides public information and services to approximately 94,330 residents, as well as supporting local businesses and visitors. The council manages civic responsibilities across a scenic, historic area and provides public services for its communities.

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