Administrative Assistant

Posted 2 Days Ago
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Dover, DE, USA
In-Office
14-23 Hourly
Entry level
Healthtech
The Role
Provides routine administrative and clerical support in a clinical environment, including correspondence, phone coverage, filing, scheduling, purchasing, records management, reporting, and meeting support. Coordinates patient referrals, transportation, travel documentation, admissions paperwork, transfers, and medical records. Enters ESRD-related data in Crown Web, assists with compliance audits and month-end reporting, and supports accounts payable, accounts receivable, personnel administration, and office inventory.
Summary Generated by Built In

PURPOSE AND SCOPE:

Performing general office duties incorporating a variety of basic and routine clerical and secretarial duties in a clinical environment.


PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Under direct/close supervision, performs a variety of basic and routine clerical and secretarial duties. These may include but are not limited to:
  • Preparing and typing routine correspondence, form letters and reports
  • Answering telephone & routing calls to the appropriate person,
  • Greeting visitors and patients as applicable and conducting them to the appropriate location or person as needed.
  • Setting up and maintaining filing systems and basic databases as applicable.
  • Completing forms and reports as required by the various company offices and outside vendors and agencies.
  • Recording the minutes of meetings and providing the resulting documents as necessary.
  • Making copies of correspondence and other printed matter as required by manager.
  • Preparing purchase orders using the appropriate software application.
  • Assisting with department/facility accounts receivable and accounts payable functions and responsibilities as needed.
  • Distributing incoming mail.
  • Maintaining calendar and daily schedules.
  • Scheduling appointments & arranging meetings.
  • Maintaining inventory of the necessary office forms and supplies.
  • Assisting with various basic personnel administrative functions as needed.
  • Acting as backup to other clerical personnel in office as needed.
  • Assists in the collection of Patient Statistical Profile and Continuous Quality Improvement Data.
  • Assists with month-end reporting requirements
  • Assists in auditing records for ongoing compliance with medical records standards.
  • Maintains accurate records of hospitalization, patient travel, etc. to facilitate coordination of patient scheduling, ancillary testing, etc.
    • Prepares medical records for facsimile or mail related to travel, transplant, disability and others.
    • Organizes travel for patients by contacting and providing requested medical records.
    • Coordinates with transient patient paperwork.
    • Coordinates transfer placements and confirmations along with Clinical Manager.
    • Confirms admissions paperwork is completed and sent to designated department(s), such as billing, by collecting, faxing and scanning.
    • Assist with medical appointment referrals and scheduling.
    • Assist with transportation coordination and referrals.
  • Ensures data entry has been completed for Crown Web. Related to ESRD 2728. ESRD 2746 and PART.
  • Other duties as assigned.

Additional responsibilities may include focus on one or more departments or locations.  See applicable addendum for department or location specific functions.



PHYSICAL DEMANDS AND WORKING CONDITIONS:

  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Day to day work includes desk and personal computer work and possible interaction with patients, facility staff and physicians. The position may require travel between assigned facilities and various locations within the community. The work environment may be characteristic of a health care facility with air temperature control and moderate noise levels.  May be exposed to infectious and contagious diseases/materials

EDUCATION:

  • High School Diploma required

EXPERIENCE AND REQUIRED SKILLS:   

  • Minimum 6 months relevant experience without a degree - 0-6 months experience with an Associate degree or secretarial school.
  • Experience working knowledge of computers with Microsoft Word, Excel and PowerPoint preferred. Good verbal communication skills.
  • Pleasant telephone manner.

The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies.
Hourly Rate: $14 - $23
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

Skills Required

  • High school diploma
  • At least 6 months of relevant experience without a degree
  • 0–6 months of experience with an associate degree or secretarial school education
  • Working knowledge of computers
  • Good verbal communication skills
  • Pleasant telephone manner
  • Microsoft Word, Excel, and PowerPoint experience

Fresenius Medical Care Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fresenius Medical Care and has not been reviewed or approved by Fresenius Medical Care.

  • Leave & Time Off Breadth — PTO is described as ample for 3x12-hour shifts and is complemented by paid caregiver leave, holidays, and sick time. This range of time-off options provides meaningful flexibility for many roles.
  • Healthcare Strength — Medical coverage includes 100% preventive care, office-visit copays, prescription coverage, and disability insurance, while dental covers preventive, basic, and major restorative services up to an annual limit. Vision benefits are also available.
  • Wellbeing & Lifestyle Benefits — Wellness programs feature the Rally app with fitness rewards, virtual therapy, and an Employee Assistance Program with free counseling. Additional offerings like digital physical therapy and expert medical opinions broaden holistic support.

Fresenius Medical Care Insights

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The Company
HQ: Bad Homburg v.d.Höhe
42,197 Employees

What We Do

Fresenius Medical Care is the world’s leading provider of products and services for individuals with renal diseases. We aim to create a future worth living for chronically and critically ill patients – worldwide and every day. Thanks to our decades of experience in dialysis, our innovative research and our value-based care approach, we can help them to enjoy the very best quality of life. Our portfolio encompasses a comprehensive range of high-quality health care products and services as well as various dialysis treatment options for both in-center and home dialysis that are individually tailored to our patients’ needs.

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