Administrative Assistant

Posted Yesterday
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Appleton, WI, USA
In-Office
Entry level
Healthtech
The Role
Provides clerical, customer service, and administrative support for a healthcare department. Responsibilities include responding to internal and external inquiries, coordinating department workflows, performing data entry and report generation, identifying and escalating issues, filing, ordering supplies, and distributing mail. The role requires computer use, frequent keyboarding, movement throughout the workspace, and possible exposure to patients, bodily fluids, communicable diseases, and hazardous materials.
Summary Generated by Built In

Why ThedaCare?   

Living A Life Inspired!

Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. 

At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility.  A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you’re interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.

Benefits, with a whole-person approach to wellness –

  • Lifestyle Engagement
    • e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support  
  • Access & Affordability
    • e.g. minimal or zero copays, team member cost sharing premiums, daycare

About ThedaCare!

Summary :The Administrative Assistant provides departmental clerical and customer service support functions using organizational, relational, and computer skills to meet the needs of internal and external customers.

Job Description:

Schedule:

Three shifts rotating weekly:

6:30 AM – 3:00 PM

7:00 AM – 3:30 PM

8:00 AM – 4:30 PM

Scheduled day off to be determined.

No weekends or holidays required.

KEY ACCOUNTABILITIES:

  • Provides customer service by responding to frequent and potentially complex questions from internal and external customers in a timely, positive, and professional manner.
  • Assists in supporting daily department work flow through effective coordination, communication, and prioritization of department activities.
  • Conducts data entry and report generation per department procedures and protocols, identifies trends, and escalates issues.
  • Performs administrative duties as assigned, such as filing, ordering office supplies, and sorting and distributing mail.

QUALIFICATIONS:

  • High School diploma or GED preferred
  • Must be 18 years of age

PHYSICAL DEMANDS:

  • Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of fifty (50) pounds without assistance
  • Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties

WORK ENVIRONMENT:

  • Normally works in climate controlled work environment
  • Frequent sitting with movement throughout work space
  • Occasional high noise level in work environment
  • Possible exposure to communicable diseases, hazardous materials, and pharmacological agents
  • Occasional contact with aggressive and or combative patients
  • Use of computers throughout the work day
  • Frequent use of keyboard with repetitive motion of hands, wrists, and fingers

Scheduled Weekly Hours:32Scheduled FTE:0.8Location:ThedaCare Regional Medical Center - Appleton - Appleton,WisconsinOvertime Exempt:NoWorker Shift Details:Days

Skills Required

  • High school diploma or GED
  • Must be at least 18 years of age
  • Ability to stand, stoop, walk, bend, push, and pull
  • Ability to lift up to 50 pounds without assistance
  • Ability to work around bloodborne pathogens, communicable diseases, hazardous materials, pharmacological agents, and potentially aggressive patients
  • Ability to use computers and perform repetitive keyboarding throughout the workday
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The Company
HQ: Appleton, WI
Year Founded: 1909

What We Do

ThedaCare is a nonprofit community health system serving Northeast Wisconsin. It operates seven hospitals, numerous clinics, healthcare providers, doctors, MyThedaCare and related services. Its mission is to improve the health and well-being of the communities it serves, empowering people to live their best lives. The organization emphasizes compassionate, effective, patient-first care, innovative techniques, educational resources and clinical research across the region.

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