Key Responsibilities
Operations & Administrative Support
- Maintain and update the weekly Top Sheet, ensuring all orders, delivery schedules, and pickups are accurate and current
- Proactively contact customers to confirm delivery and pickup dates, verifying all logistical details
- Relay updates and changes to the appropriate operations and sales team members to ensure alignment
- Act as a central point of coordination between sales, warehouse, and logistics teams
- Answer and manage incoming phone calls, and welcome/direct visitors and clients professionally
- Maintain filing systems, spreadsheets, and internal databases, ensuring accurate and accessible records
- Manage office supplies, equipment, and basic expense tracking purchase orders
- Maintain a safe, organized, and clean work environment, ensuring compliance with company policies and procedures
- Perform other related duties as assigned
Supervisory Responsibility
This position does not supervise other employees.
This job operates in a warehouse environment.
While performing the duties of this job, the employee has prolonged periods sitting at a desk and working on a computer. The employee is regularly required to stand; walk; sit; handle objects, tools, or controls; reach with hands and arms; climb stairs; communicate with coworkers. The employee must carry, lift, or move objects up to 15 pounds.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are subject to change and may rotate. Needs of the business may dictate long hours and weekend work during high-demand periods.
Minimum Qualifications
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Proficient in Microsoft Office Suite
- Excellent organizational skills and attention to detail
- Basic understanding of clerical procedures and systems such as recordkeeping and filing
- Ability to balance multiple tasks in a fast-paced environment
- Ability to work independently and within in a team dynamic
- Experience with an audio-visual rental Inventory software system, such as Rental Tracker Pro
- Prior experience in the audio-visual industry
- Any combination of education, experience, and training equivalent to graduation from high school or a GED
- At least 1 year of experience in an administrative role
- Prolonged periods sitting at a desk and working on a computer
- Must be able to lift to 15 pounds at times
This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Skills Required
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Proficiency in Microsoft Office Suite
- Excellent organizational skills and attention to detail
- Basic understanding of clerical procedures, recordkeeping, and filing
- Ability to balance multiple tasks in a fast-paced environment
- Ability to work independently and as part of a team
- High school diploma, GED, or equivalent combination of education, experience, and training
- At least one year of administrative experience
- Experience with audio-visual rental inventory software such as Rental Tracker Pro
- Prior experience in the audio-visual industry
- Ability to lift up to 15 pounds
What We Do
Rentex is one of the largest and most trusted wholesale providers of AV rental equipment in the nation. We are a longtime leader in the cross rental market supplying AV equipment to the nation’s largest AV rental, staging, production, and other live event companies. As a strategic partner, we are here to augment our clients’ inventories, not compete with them. We do not do shows - we focus all our effort on providing our customers with high-quality AV equipment and excellent customer service. Our quality control process is best-in-class in the AV rental industry and all of our gear is: • Meticulously maintained before and after all rentals • Is always returned to one of our warehouses to diagnose and prepare for the next rental Each Rentex warehouse contains a large inventory of high-quality, name-brand, and reliable AV rental equipment. With a fluid inventory, chances are we can get what you need, where you need it. Our product line includes: • Projectors & projector lenses • Screens and General AV equipment • Signal processing and distribution including fiber • Monitors of all sizes • Video Cameras – including HD studio configuration, camcorders and more • Audio – wireless mics, speakers, consoles and more • LED tiles (Absen M2.9 & ROE BP2 Indoor LED), controllers and hardware • Audio & Video • LED Lighting & Power Distribution • Computers – Macs & PCs RENTEX - Rent from a Partner, Not a Competitor
