Description
Administrative Assistant
Las Cruces, NM • Administrative
About the Role
Sierra Health Care has served Las Cruces families since 1982, and the people who keep our office running help make that possible. As our Administrative Assistant, you’ll be the first voice patients, families, and partners hear when they call and the steady presence that keeps daily operations on track. You’ll handle front office and receptionist duties, including answering and triaging incoming calls and keeping the front desk organized. This role fits someone who is organized, friendly, and comfortable juggling many small tasks that add up to a big difference for our care teams.
Key Responsibilities
- Answer and triage incoming phone calls with prompt, courteous communication
- Keep the front desk running smoothly, including the printers, copier stations, and general workspace
- Track, order, and inventory office supplies, and keep the breakroom stocked
- Assemble Start of Care packets and materials for our clinical teams
- Pick up and distribute incoming mail and packages from the mailbox and Post Office
- Deposit checks through the bank’s remote capture system and keep accurate records
- Issue, activate, and deactivate employee access badges and key cards
- Support the Business Office Manager, Directors, and Executive Leadership with administrative projects
What We’re Looking For
- A high school diploma or equivalent; coursework or certification in office administration is a plus
- Comfort with Microsoft Office (Outlook, Word, and Excel) and a willingness to learn our healthcare systems
- Familiarity with medical or healthcare terminology is preferred, but not required
- Strong organization and time management, with the ability to work independently and take initiative
- Clear, professional communication, both written and spoken
- A warm, respectful approach to everyone you work with, and care for the privacy of the patients we serve
Work Environment
Primarily works in an office
Supervisor
Business Office Manager
Supervises
- None
Risk Level
Office-based; limited physical effort or patient contact
Requirements
Why Join Us
Sierra is a nonprofit, so our focus is on the patients and community we serve. You’ll join a close-knit team that notices and celebrates the people behind the scenes.
- Medical, dental, and vision coverage, PTO, and a 401(k)
- Mileage reimbursement
- Educational Encouragement for certifications, licensure advancement, and continuing education
- Monthly Employee Recognition
- Discipline Appreciation Events, including a dedicated gift and luncheon for Administrative Staff
- Team building events, including potlucks and celebrations across Las Cruces and Truth or Consequences
- Referral bonuses for qualified referrals
If you take pride in making things run well and want your work to matter to the families we serve, we’d be honored to meet you and help you bring out the courage in others.
Skills Required
- High school diploma or GED
- Comfort with computers and basic office equipment
- Experience with multi-line phone systems
- Pleasant and professional phone presence
- Ability to read, understand, and follow oral and written instructions
- Strong organizational skills and close attention to detail
- Ability to build respectful working relationships with patients, coworkers, and the public
What We Do
Sierra Health Care, Inc. (also known as Sierra Home Health & Hospice) is a full-service home care and hospice agency providing a broad range of healthcare services, including comprehensive home health care, hospice programs, and outpatient rehabilitation services. Based in Southern New Mexico with locations in Las Cruces and Truth or Consequences, the organization has been proudly serving the heart of the region for 25 years.
