Citizens Bank is looking for an Administrative Assistant to be based in Charlotte. This is an excellent opportunity for an Administrative Assistant to work in the Capital Markets/Advisory group. The qualified candidate will provide first class confidential, reliable, and comprehensive administrative support to the team.
Primary responsibilities include:
- Advanced administrative support that includes a daily variety of tasks supporting the team.
- Serve as ambassador of the team in interfacing with key stakeholders and serving as general office manager for the department.
- Respond to, forward and/or distribute email communications as appropriate.
- Heavy travel planning and expense management
- Occasional registrations for trade shows and conference
- Uphold high standards for work quality and privacy.
- Maintain and order supplies as needed and keep printers functional with help from IT support
- Knowledge of presentation building skills (PowerPoint).
- Process payables/invoices for the office.
- Business Continuity Planning support.
- Ability to spearhead issues in the office: maintenance items, repairs, etc.
Requirements:
- 3+ Administrative experience of years required.
- Analytical skills and demonstrated experience preferred.
- Ability to work independently with limited supervision.
- Strong computer and problem-solving skills.
- Solid written, verbal and communication skills.
- Attention to detail and sensitivity to deadlines/confidentiality.
- Ability to multi-task.
- Excellent customer service skills.
Preferred Skills/Experience:
- Oracle, Microsoft Outlook, Word, Excel, PowerPoint, Concur
Education, Certification, and/or Other Professional Credentials:
- Bachelor’s Degree preferred
Hours and Work Schedule
Hours per Week: 40
Work Schedule: Monday - Friday
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Equal Employment and Opportunity Employer
Job Applicant Data Privacy Policy
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Skills Required
- 3+ years of administrative experience
- Ability to work independently with limited supervision
- Strong computer and problem-solving skills
- Strong written, verbal, and communication skills
- Attention to detail and sensitivity to deadlines and confidentiality
- Ability to multitask
- Excellent customer service skills
- Analytical skills and demonstrated experience
- Oracle experience
- Microsoft Outlook, Word, Excel, and PowerPoint experience
- Concur experience
- Bachelor's degree
Citizens Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citizens and has not been reviewed or approved by Citizens.
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Parental & Family Support — Policies include six weeks of fully paid parental leave for all parents, up to 16 weeks for birthing parents, 10 days of emergency back‑up care, and adoption assistance of more than $25,000. Recognition for adoption support underscores a strong family‑friendly posture.
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Leave & Time Off Breadth — Time off includes 11 paid holidays and up to 27 PTO days. The breadth of leave is presented as generous versus many peers.
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Healthcare Strength — Medical, dental, and vision options pair with an HSA that includes a company contribution, plus mental‑health access via Spring Health (eight no‑cost sessions), Hinge Health, wellness programs, and discounted gyms. Eligibility at 20+ hours per week broadens access to these resources.
Citizens Insights
What We Do
As one of the oldest and largest financial services firms in the United States with a history dating back to 1828, we’re committed to providing solutions and expertise that support our customers, clients, colleagues, and communities in what’s next on their own unique journey. We invest in the humans who build the logic, ideas, and innovations that bring new technologies to life. Investments in AI, cloud computing, machine learning and automation provide our engineers the tools that enable us to remain competitive and win in today’s environment. At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do. Whether you’re considering banking with us or looking to work with us, you’ll find a customer-centric culture and a supportive, collaborative workforce at Citizens. You’re made ready and so are we. If you're ready to advance your career in technology and security, learn more about opportunity's Citizens offers here: https://jobs.citizensbank.com/digital-transformation
Why Work With Us
We empower the colleagues that power our tech. With growth & upskilling opportunities and sought-after benefits, plus a diverse culture of people and perspectives, we help our colleagues achieve career goals. Because innovation can’t happen without the minds and hearts of our people. Technology is constantly evolving, and we believe you can too.
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