Operations Department, Credit Control LLC
General Purpose
Performs a wide range of administrative and in-office support duties for the Credit Control LLC Operations Department.
Main Job Tasks and Responsibilities
- Prepare and distribute regularly scheduled reports on a daily/hourly basis
- Update accounts/send emails within our company systems
- Update/Create trackers including, but not limited to:
- Rosters
- Compliance
- Performance
- Complete daily tasks such as letter correspondence through email
- Account level review/ data entry
- Review, organize and combine various excel spreadsheets into a master spreadsheet
- Coordinate multiple request responses into a singular response
- Timely follow-up of priority requests from the Management staff
- Handle requests for information and data
- Work with multiple Managers/Clients
- Manage reports designed to provide analytical support to Management
- Provide additional administrative support for the collection team as requested
- Ensure Data Accuracy & Integrity – Maintain high data consistency and reliability standards in all reporting and analysis.
Education and Experience
- High school diploma or equivalent
- 1-2 years of experience with Microsoft Excel preferred.
- Intermediate computer skills with knowledge of Microsoft Office Suite
- Requires strong verbal and written communication skills, organizational skills, and the ability to work with confidential documents.
- Ability to be flexible with assigned duties and priorities
Key Competencies
- Winning Attitude
- Reliability
- Communication skills - written and verbal
- Planning and organizing
- Prioritizing
- Problem assessment and problem-solving
- Attention to detail and accuracy
- Flexibility
- Adaptability
- Professionalism
- Team Player
Job Type: Full-Time
Salary: $37,440 - $41,600
Comprehensive Benefits Package
We take care of our employees with an outstanding benefits program that includes:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- AD&D Insurance
- Disability Insurance
- Employee Assistance Program
- 401(k) with Company Matching
- Paid Time Off
- Paid Sick Time
- Paid Holidays
- Annual Retention Bonus Awards
- Employee Referral Program
- Paid Training
Work Location: IN OFFICE -In-Person
IN OFFICE POSITION -Ability to Commute: 9929 Racetrack Rd. Tampa, FL 33626
Skills Required
- High school diploma or equivalent
- 1-2 years of experience with Microsoft Excel
- Intermediate computer skills
- Knowledge of Microsoft Office Suite
- Strong verbal and written communication skills
- Organizational, planning, and prioritization skills
- Ability to work with confidential documents
- Flexibility with assigned duties and priorities
- Attention to detail and accuracy
What We Do
Credit Control, LLC is a nationally licensed provider of customized, performance-driven receivables management services that was founded in 1989. We offer recovery solutions covering all aspects of our clients' customer care and account delinquency life cycles. The company is headquartered in St. Louis, Missouri and has over 600 employees nationwide, including offices in Tampa, FL, Las Vegas, NV, and Earth City, MO. Credit Control maintains ISO-27001 certification, fully audited SOC1 & SOC 2 / SSAE-18 reports, Level 2 PCI-DSS compliance, and secured systems at every layer including user, transport, access, network, and applications. Our senior leadership, management and staff are experts in all phases of revenue cycle management and the account delinquency life cycle. We promote a fully compliant and customer-centric culture, while producing superior results and solutions for our clients. Credit Control is founded on its core values of strong customer service, state of the art technology, and exceptional recovery results in an employee friendly environment. Back-to-Back Winner for the Best Places to Work in Collections by InsideARM (2021 & 2020). Credit Control is an equal opportunity employer.
