The Role
Provides administrative support for customer service, accounting, and office operations at a property management company. Responsibilities include handling calls and emails, assisting walk-in customers, entering account data, organizing invoices and checks, managing mailings, processing postage charges, and sending account statements. Requires accuracy, interpersonal skills, and proficiency with Word, Excel, email, web applications, and office equipment.
Summary Generated by Built In
The Forth Group | Chicago, IL
Office Assistant – Customer Service, Accounting & Operations
About:
The Forth Group is a growing property management company located in Chicago serving community associations in Chicago and surrounding neighborhoods. We are looking for smart, hard-working individuals to share in our opportunity.
Role:
Assistant in all areas of customer service, accounting, and operations, including account data entry & customer service.
DUTIES AND RESPONSIBILITIES
- Customer service, handling all calls, email, walk-in traffic
- Scan, post, and organize invoices, checks & other documents
- Manage internal & outsourced mailings
- Mail in/out (postage, sorting, distribution)
- Tally & post postage and mailing charges
- Send email statements as needed
Requirements
- Candidates should have solid interpersonal skills, as well as proficiency with PC, email, and web-based applications.
- Some secondary education or equivalent experience is important.
- Applicants must have the ability to maintain a high degree of accuracy and detail.
- Candidates must be proficient in and able to learn new systems including Word, Excel, email, and other office-related software and equipment.
Benefits
SALARY, HOURS & BENEFITS
- Full time, in office, Monday–Friday, 9:00 AM–5:00 PM
- Starting salary: $40,000 – $45,000 per year
- 11 paid holidays
- 12 PTO days
- Health insurance
- 401(k) with matching
Skills Required
- Solid interpersonal and customer service skills
- Proficiency with a PC, email, and web-based applications
- Some secondary education or equivalent experience
- Ability to maintain a high degree of accuracy and attention to detail
- Proficiency with and ability to learn Microsoft Word, Microsoft Excel, email, and other office-related software and equipment
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The Company
What We Do
HOA Talent is a recruitment and career-advisory platform that connects HOA industry professionals with management companies that prioritize sustainable careers.
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