Administrative Assistant

Posted 6 Hours Ago
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Cranston, RI, USA
In-Office
19-19 Hourly
Junior
Kids + Family • Social Impact
The Role
Provides clerical, administrative, billing, scheduling, communications, event, reporting, and office-support services for the TechACCESS program. Responsibilities include supporting the Executive Director and staff, handling calls and emails, maintaining supplies and equipment, coordinating events and newsletters, entering federal reporting data, and assisting with billing. The role requires strong communication, organization, Microsoft Office skills, teamwork, cultural competency, and access to a licensed and insured vehicle.
Summary Generated by Built In
Overview

Starting Rate: $19.00/hour


Schedule: Monday through Friday 8:30am-4:30pm


The Administrative Assistant is responsible for ensuring all clerical/billing supports necessary for TechACCESS program (based in RI).


Who We Are


At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges. 


We’re a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated. 


At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.


Minimum Education RequiredHigh School Diploma/GED Responsibilities
  • Organize, prioritize and ensure timely clerical support for Executive Director and staff
  • Answer phone calls and emails and refer individuals to appropriate person/program partner
  • Maintain adequate office supplies and ensure proper operation/maintenance of office equipment
  • Work with Executive Director to develop and schedule emails and newsletters related to services, programs, events, etc.
  • Work with TechACCESS team on events, conferences, workshops, and any related professional development opportunities (duties such as outreach to vendors, setting up ticketing system, producing invoices, making copies and fliers)
  • Enter date into the federal database for quarterly reporting
  • Support Executive Director with billing as needed
  • Support other Children Services programs and managers as needed

Qualifications
  • Associate degree preferred
  • 1-2 years Administrative Assistant experience preferred
  • Experience with insurance billing processes and procedures preferred
  • Demonstrated ability to work independently
  • Excellent verbal and written communication skills.
  • Must possess the ability to read and speak English.
  • Ability to analyze, evaluate and prioritize
  • Ability to work collaboratively as a member of a team
  • Strong working knowledge of Microsoft Office Suite, specifically Microsoft Excel and Word.
  • Demonstrated understanding of and competence in serving culturally diverse populations.
  • Must hold a valid drivers’ license and have access to an operational and insured vehicle

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.


We are committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application, interview or hiring process, please contact Human Resources.

Skills Required

  • High school diploma or GED
  • Associate degree
  • 1-2 years of Administrative Assistant experience
  • Experience with insurance billing processes and procedures
  • Ability to work independently
  • Excellent verbal and written communication skills
  • Ability to read and speak English
  • Ability to analyze, evaluate, and prioritize
  • Ability to work collaboratively as a team member
  • Working knowledge of Microsoft Office Suite, specifically Microsoft Excel and Word
  • Understanding of and competence in serving culturally diverse populations
  • Valid driver's license
  • Access to an operational and insured vehicle
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The Company
2,400 Employees
Year Founded: 1975

What We Do

Advocates is a nonprofit human-services organization serving people and families facing developmental, mental-health, disability, autism, brain-injury, and substance-use challenges. It partners with individuals to create person-centered solutions, offering community-based day services, residential care, behavioral-health support, case management, crisis stabilization, peer support, and family engagement across Massachusetts and Rhode Island. Its mission is to help people live full, meaningful lives in their communities.

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