Administrative Assistant

Posted Yesterday
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2 Locations
In-Office
Junior
Fintech • Payments • Financial Services
The Role
Provide administrative and secretarial support to the general manager and managers: schedule and track activities, produce reports and minutes, organize events and logistics, manage records and inventories, perform internal administrative tasks, draft and format documents, and assist with information systems and business processes.
Summary Generated by Built In

The incumbent supports the general manager and/or the manager(s) of a small-sized caisse in carrying out various administrative support and secretarial activities, as per managers' detailed instructions. He or she assists with carrying out management activities, as needed. More specifically, you will be required to:

  • Support the general manager and/or the manager(s) in planning and coordinating management activities and input and track scheduling information. Follow up on phone calls, emails and mail for managers.
  • Produce various documents (e.g. records, minutes, reports, statistics, and balance sheets).
  • Participate in organizing logistics for various events (e.g. team meetings, committees, general meetings, training courses, telephone conferences, travel, public relations activities).
  • Perform various internal management administrative tasks (e.g. tracking sales, maintaining the scorecard, monitoring expense accounts, managing inventory and equipment, conducting performance evaluations).
  • Manage documents and update records related to various sectors (e.g. filing, purging and storage) in accordance with current practices and regulations.
  • Perform various secretarial duties including drafting, formatting, updating, creating and revising the language of information documents generated by various sectors.
  • Support the general manager and/or managers in retrieving information, carrying out business processes and using information systems.

What we offer*

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

Benefits apply based on eligibility criteria.

#LI-Hybrid


What you bring to the table

  • Trade school diploma in a related field
  • A minimum of two years of relevant experience
  • Please note that other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
  • Knowledge of French spelling and grammar
  • Understanding of the philosophy and fundamentals of financial services cooperatives
  • Understanding of telephone protocol
  • Knowledge of service standards
  • Professionalism and attention to detail
Action oriented, Communicates effectively, Customer Focus, Differences, Nimble learning, Plans and aligns, Situational adaptability


Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Administration (FG)

Unposting Date

2026-08-14

Skills Required

  • Trade school diploma in a related field
  • A minimum of two years of relevant experience
  • Knowledge of French
  • Knowledge of French spelling and grammar
  • Understanding of the philosophy and fundamentals of financial services cooperatives
  • Understanding of telephone protocol
  • Knowledge of service standards
  • Professionalism and attention to detail
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The Company
HQ: Lévis
40,858 Employees

What We Do

Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News

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