Administrative Assistant

ARCCA, LLC, an ATS Family of Companies, is a growing national forensic, scientific, and engineering firm with six offices nationwide located in Penns Park, PA (suburban Philadelphia); Pittsburgh, PA; Chicago, IL; Hollywood, FL; Oakland, CA; and Seattle, WA. Since 1987, ARCCA has assisted thousands of clients in addressing technical and scientific challenges while supporting litigation needs. The company’s experienced and credentialed professionals provide services in Forensic Engineering, Expert Witness Testimony, Sports Biomechanics and Human Performance, and Research, Development, Testing, and Evaluation. The quality of this work has established ARCCA as a trusted partner for insurance companies, law firms, government agencies, and corporate safety, claims, and risk management departments.

Applied Technical Services, LLC (ATS) is a leading provider of critical testing, inspection, certification, and compliance services. ATS serves clients across a diverse set of large and stable end markets including manufacturing, power generation, aerospace, medical, and defense. ATS was founded in 1967 and is headquartered in Marietta, GA. Today the company employs nearly 2,100 team members in over 95 locations across the United States.

Together, ARCCA and ATS advance a shared mission to create a safe and reliable world through precise technical and professional services.

Job Title: Administrative Assistant

Location: Penns Park, PA

ARCCA is seeking a highly organized and client-focused administrative professional who thrives in a collaborative environment and takes pride in delivering exceptional support to both clients and internal teams.

This role is ideal for someone who enjoys being part of a team, contributing to positive client experiences, and stepping in wherever their expertise is needed. A professional, service-oriented demeanor is essential, as this position plays an important role in enhancing the overall client experience.

The successful candidate will have experience handling confidential information and the ability to securely transfer files using encrypted email and file-sharing platforms such as Dropbox, SharePoint, and ShareFile. Building strong working relationships across the organization is critical, including close collaboration with Forensic Engineers, administrative staff, and members of the leadership team.

A strong can-do attitude, attention to detail, and commitment to follow-through are key to success in this position. Clients and colleagues rely on this role for consistent, dependable project support, making reliability and accountability especially important.

The position offers a variety of responsibilities and provides exposure to many aspects of the business. This includes providing front-office and reception coverage during scheduled breaks and absences, downloading, organizing, and securely filing electronic documents, managing outbound mail and package shipments, updating CRM systems and project reports, assisting with new project setup and administrative coordination, and supporting the national sales and marketing team as needed. The role requires an individual who is comfortable managing multiple priorities, maintaining accuracy and confidentiality, and serving as a dependable resource for both clients and internal team members.

Strong computer skills are required, along with the ability to efficiently download, organize, and maintain files within a secure, server-based environment.

This role is an excellent opportunity for someone looking to grow their career and take on increasing responsibility over time. ARCCA has a strong track record of promoting from within, and many team members have leveraged this position as a pathway to broader administrative and operational opportunities within the organization.

Responsibilities

• Provide front office and reception coverage as part of the administrative team’s backup rotation, as needed.
• Manage high‑volume secure file downloads and electronic filing in a fast‑paced environment.
• Provide general administrative support to project teams for new and existing projects.
• Prepare and distribute inbound and outbound correspondence and packages (USPS, UPS, FedEx, etc.).
• Update project reports and CRM databases accurately and timely.
• Scan and electronically file confidential, legal, and project documents.
• Assist with special event planning and setup.
• Support office staff and the business development team with special projects, as needed.
• Prepare and distribute inbound and outbound correspondence and packages to support sales and marketing activities.
• Perform other duties as assigned.

• High school diploma required; college degree preferred
• 2+ years of experience in a professional services office environment
• Strong organizational, prioritization, and time‑management skills
• Ability to contribute positively to a team‑based work environment
• Proficiency with file share and secure file‑sharing software
• Ability to download zipped files and create and manage folders on network drives
• Experience downloading, scanning, and electronically filing documents
• Excellent written and verbal communication skills
• Proficient in Microsoft Office, especially Outlook; experience with PDF editing software preferred
• Strong attention to detail and document accuracy

Equal Employment Opportunity Statement

Applied Technical Services is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Find out more at www.arcca.com

Please note, we do not accept unsolicited resumes from third-party agencies. Resumes submitted without an active agreement and prior coordination with our Talent team will not be eligible for placement fees.