Close Date: Saturday, July 11, 2026 12:00 AM
Department: Fire Department
Administrative Support
Salary: $24.00 - $34.3 Commensurate with Experience
Welcome to the City of Charlotte
Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.
Our guiding principles include:
Attracting and retaining a skilled and diverse workforce
Valuing teamwork, openness, accountability, productivity, and employee development
Providing all customers with courteous, responsive, accessible, and seamless quality services
Taking initiative to identify, analyze, and solve problems
Collaborating with stakeholders to make informed decisions
SUMMARY
We are a dynamic and innovative City Department seeking an enthusiastic Administrative Assistant to join the Charlotte Fire Marshal’s Office. Our division of the Charlotte Fire Department fosters a collaborative and growth-oriented environment where ingenuity and initiative are highly valued.As an Administrative Assistant, you will be an integral part of our operations, providing crucial support to ensure smooth administrative processes. This role requires meticulous attention to detail, excellent organizational skills, technological proficiency, and a proactive mindset to handle diverse responsibilities.
ESSENTIAL FUNCTIONS:
Provide administrative support to the division and interdepartmental team members, including scheduling, correspondence, and document preparation.
Maintain and organize physical and digital filing systems for efficient data retrieval.
Assist in coordinating meetings, conferences, and events, including logistics and documentation.
Handle incoming communications, prioritize tasks, and manage calendars effectively.
Utilize various software applications to generate reports, analyze data, and streamline processes.
Collaborate with cross-functional city departments to facilitate smooth operations and project execution.
Identify opportunities for process improvements and contribute to enhancing office efficiency.
Continuously seek professional development opportunities and stay updated with industry trends.
REQUIRED QUALIFICATIONS
Education & Experience:
Minimum Qualifications
High School Diploma or GED with a minimum of 6 years of experience in office administration and/or an associate degree in office administration with a minimum of 4 years of experience.
Preferred Qualifications:
Bachelor’s degree in a related field and 2 years of experience in office administration.
Bilingual (Spanish preferred).
Familiarity with record keeping software/technology.
Knowledge, Skills and Abilities:
Ability to work both independently and collaboratively within a team environment.
Strong communication abilities, both written and verbal.
Demonstrated problem-solving abilities and adaptability in a fast-paced environment.
Strong technical knowledge of accounting principles and financial systems.
Meticulous attention to detail, strong organizational and time management skills.
Strong interpersonal skills and a proactive problem-solving attitude.
Ability to work both independently and collaboratively within a team environment.
PHYSICAL/MENTAL REQUIREMENTS:
Mobility to work in an office setting, use standard office equipment and stamina to sit for extended periods of time; strength to lift and carry up to 20 pounds; vision to read printed materials; and hearing and speech to communicate in person or over the telephone. Work is performed in an indoor office environment with moderate exposure to atmospheric conditions; moderate exposure to environmental conditions (such as officers, community members, etc.); and frequent exposure to computer screens, files, and phone. Ability to sustain prolonged concentration, problem-solving, and decision-making skills during physical exertion and/or working in stressful environments. Positions in this class typically require grasping, talking, hearing, seeing, and repetitive motions.
Physical Requirements:
Essential and marginal functions may require maintaining physical conditions necessary for sitting extended periods of time. Adequate vision, hearing, and speech required.
Sensory Requirements:
Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) for proofreading, data entry, and tabulating data. Ability to operate in an environment with frequent interruptions from people and/or noises, which in return could result in some level of stress, fatigue, or strain. Comprehensive written information in work-related documents. Ability to hear, understand, and distinguish speech.
WORKING ENVIRONMENT:
Work is performed in an office setting.
CONDITIONS OF EMPLOYMENT
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.
Our culture is to serve the community honorably.
HOW TO APPLY
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays.
For questions about your application or the hiring process, please email [email protected]
The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120.
BENEFITS
The City of Charlotte provides a comprehensive benefits package to eligible employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
Skills Required
- High School Diploma or GED with a minimum of 6 years of office administration experience OR Associate degree in office administration with a minimum of 4 years of experience.
- Strong written and verbal communication skills.
- Experience managing calendars, scheduling, coordinating meetings and events, and handling correspondence.
- Maintain and organize physical and digital filing systems and perform data entry/report generation using various software applications.
- Strong technical knowledge of accounting principles and financial systems.
- Ability to analyze data, generate reports, and identify process improvements.
- Ability to lift and carry up to 20 pounds and perform extended periods of sitting; adequate vision, hearing, and speech for office work.
- Pass pre-employment background check, drug screening, and physical examination; may be required to complete skills test or other assessments.
- Bachelor's degree in a related field and 2 years of office administration experience.
- Bilingual (Spanish preferred).
- Familiarity with record keeping software/technology.
What We Do
The City of Charlotte is the municipal government entity responsible for providing public services, infrastructure, and community development for the residents of Charlotte, North Carolina.
