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Position Description: The Administrative Assistant is primarily responsible for assisting both the Property Manager and Assistant Property Manager to effectively manage the community. In addition, the Administrative Assistant is responsible for providing excellent customer service and creating a welcoming environment for Waterloo Terrace residents, guests and other visitors when they enter the community. Administrative Assistants are considered essential employees and expected to work inclement weather days as well as most holidays.
Primary Duties/ Responsibilities
- Create a welcoming environment by warmly greeting all residents by name as well as guests and visitors to the community
- Provide excellent customer service to all residents, guests and visitors to the community
- Maintain a secure entrance to the building by signing in and out all guests and visitors according to property guidelines
- Conduct periodic inspections of the common areas of the buildings to ensure the property is always looking its best
- Schedule and administer tours for prospective residents
- Assist with applications as needed
- Monitor building security with surveillance camera systems
- Answers/Directs/Screens phone calls to appropriate staff and obtain detail messages for PM
- Expected to work regular hours during FC holidays and inclement weather days
Minimum Requirements
- Ability to apply job skills and company policies and procedures to complete a wide range of difficult tasks
- Ability to work on moderately complex assignments
- Demonstrate judgment to resolve problems and make routine recommendations
- Needs no instruction on routine work and only general instruction on new assignments
Preferred Requirements
- 1-2 years in the industry or in a position of similar responsibilities
- One Site software experience
Working Conditions
An occupational exposure to blood or other potentially infectious materials can be expected. May be asked to clean up bodily fluids with appropriate training and personal protective equipment provided.
Physical Requirements
CONSTANTLY: walking or sitting, grasping/gripping, bending/stooping/squatting, finger dexterity, computer input, coordination of hand, eye, and foot.
FREQUENTLY: The employee must be able to stand or climb stairs
OCCASSIONALLY: The employee must be able to reach above the shoulder, lift 5-25 pounds and do push/pull motion. The employee, at times, must be able to attend off site meetings.
May be required to provide coverage/help at other supportive housing communities as needed
Compensation
19.12
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.
Foundation Communities provides an excellent benefits package including employer paid health benefits, 401(k) investment opportunity, Employee Assistance Program, paid vacation, holiday, and sick time.
Foundation Communities is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation & gender identity.
Employee Signature: _________________________ Date: ____________________
Print Name: ______________________________
Skills Required
- Ability to apply job skills and company policies and procedures to complete a wide range of difficult tasks
- Ability to work on moderately complex assignments
- Demonstrated judgment to resolve problems and make routine recommendations
- Needs no instruction on routine work and only general instruction on new assignments
- 1-2 years of industry experience or experience in a position with similar responsibilities
- OneSite software experience
What We Do
Foundation Communities is a local, homegrown nonprofit. We provide affordable, attractive homes and free on-site support services for thousands of families with kids, as well as veterans, seniors, and individuals with disabilities. We offer an innovative, proven model that empowers our residents and neighbors to achieve educational success, financial stability, and healthier lifestyles. We own and operate 28 communities all over Austin and in North Texas.
