Administrative Assistant-TH

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Administrative Assistant
Toronto, ON
Join TELUS Health as an Administrative Assistant where you'll play a vital role in supporting our teams with essential documentation and mail services. You'll be responsible for ensuring smooth daily operations through efficient document management, mail distribution, and administrative support, contributing to seamless service delivery across TELUS departments.

What you’ll do

• Sort and distribute incoming and interoffice mail by department and individual employees in a timely manner

• Scan, upload, and manage documentation for various TELUS teams with accuracy and efficiency

• Prepare and process inbound and outbound mailings

• Coordinate and arrange package pickups with appropriate carriers

• Prioritize mail delivery to ensure time-sensitive materials reach their destinations promptly

• Respond professionally to internal requests and inquiries

• Maintain organized systems for document tracking and mail distribution

• Adapt to changing priorities and manage multiple tasks simultaneously in a fast-pace

What you bring 

• Strong communication skills – both written and verbal, with the ability to interact professionally across all levels of the organization

• Exceptional organizational abilities – proven capability to maintain structured systems and processes

• Outstanding customer service focus – dedicated to supporting internal teams with professionalism and care

• Team player mentality – collaborative approach while also working independently with minimal supervision

• Detail-oriented mindset – meticulous attention to accuracy in all documentation and mail handling

• Superior multitasking capabilities – ability to manage competing priorities effectively

• Excellent time management skills – consistently meet deadlines and maintain efficient workflow

• High emotional intelligence – ability to regulate emotions and maintain composure in high-stress situations

• Strong prioritization skills – discernment in determining urgency and importance of tasks

• Self-motivated – ability to work independently and take initiative

Preferred Qualifications:

• Previous experience in a mailroom, central operations, or administrative support role

• Familiarity with document management systems

• Experience with scanning equipment and digital filing systems

• Knowledge of courier services and shipping procedures

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. 

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS.  Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.