We are excited to offer an amazing opportunity to join the newly rebranded and renovated Mystic Dunes, a Hilton Vacation Club, made up of 986 suites and located on 600 luxurious acres. We encourage you to join our service-oriented family that strives to provide exceptional experiences for our members and guests every day surrounded by lush landscapes and a beautifully manicured golf course. Join in the fun and be part of a team that makes a difference in the lives of those we serve as well as the communities we are a part of. Located near all major attractions and with tons to offer our members and guests, this is definitely the place to be if you want to grow your career and learn from a consummate group of professionals that strive for excellence.
About the role:
Performs a variety of administrative support tasks and duties to assist in the day-to-day activities of the department and the members of the department. Administrative support occurs in a timely, orderly, efficient, and professional manner. Commitment and dedication to our Inspired Hospitality culture is expected to be displayed towards members, owners, guests and team members at all times
Responsibilities Include:
- Develops a general understanding of the business in order to provide administrative assistance and support. Demonstrates excellent interpersonal communication skills and confidentiality in the handling of incoming telephone calls and correspondence.
- Schedules appointments and meetings. Updates calendar and schedules appointments for management. Maintains an orderly office filing system. Files, faxes, photocopies and distributes mail.
- Provides administrative support to the department including confidential information. Assists Team with travel arrangements.
- Processes expenses and invoices. Processes check requests.
- Assists with memos and documents for department. Produces and updates company organizational charts.
- Assists in the arrangement of company events/activities. Carries out any reasonable request by management of which the employee is capable of performing.
- Assimilate into the Hilton Grand Vacation Company Commitment to Excellence culture through understanding, supporting and participating in all elements of Commitment to Excellence. Demonstrate working knowledge of the service standards.
- Regular attendance in conformance with the standards, which may be established by Hilton Grand Vacations Company from time to time, is essential to the successful performance of this position.
- Review daily cash drops to ensure accuracy of the deposits made by the Food & Beverage department.
- Assist with placing orders as needed for the Food & Beverage operations.
- Provide support and assistance in conducting month end reports and procedures for the department by the deadlines outline by our corporate partners.
- Provide support of accounting processes and procedures specific to the department of Food & Beverage.
- Provide support and assistance od administrative duties for the Golf operations.
- Perform other duties as assigned by management.
Key Skills and experience:
- Minimum 2 years of receptionist and/or people service work experience
- Excellent people and telephone skills, basic knowledge of office equipment, detail oriented, organized, team player, exercise good judgment
- Ability to provide clerical assistance, scanning, filing, photocopying, processing, FedEx, USPS, UPS shipping and delivery
- Maintain a professional appearance and attitude
Preferred, but not required:
- 2 years of college or equal experience in a business environment.
- Ability to manage multiple tasks and assignments, demonstrate excellent communication and interpersonal skills,
- Basic memo writing and Microsoft Office skills (i.e. Excel, Word, PowerPoint and Outlook)
- Bilingual (English and Spanish preferred)
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Responsibilities
Responsibilities Include:
Develops a general understanding of the business in order to provide administrative assistance and support. Demonstrates excellent interpersonal communication skills and confidentiality in the handling of incoming telephone calls and correspondence.
Schedules appointments and meetings. Updates calendar and schedules appointments for management. Maintains an orderly office filing system. Files, faxes, photocopies and distributes mail.
Provides administrative support to the department including confidential information. Assists Team with travel arrangements.
Processes expenses and invoices. Processes check requests.
Assists with memos and documents for department. Produces and updates company organizational charts.
Assists in the arrangement of company events/activities. Carries out any reasonable request by management of which the employee is capable of performing.
Assimilate into the Hilton Grand Vacation Company Commitment to Excellence culture through understanding, supporting and participating in all elements of Commitment to Excellence. Demonstrate working knowledge of the service standards.
Regular attendance in conformance with the standards, which may be established by Hilton Grand Vacations Company from time to time, is essential to the successful performance of this position.
Review daily cash drops to ensure accuracy of the deposits made by the Food & Beverage department.
Assist with placing orders as needed for the Food & Beverage operations.
Provide support and assistance in conducting month end reports and procedures for the department by the deadlines outline by our corporate partners.
Provide support of accounting processes and procedures specific to the department of Food & Beverage.
Provide support and assistance od administrative duties for the Golf operations.
Perform other duties as assigned by management.
Key Skills and experience:
- Minimum 2 years of receptionist and/or people service work experience
- Excellent people and telephone skills, basic knowledge of office equipment, detail oriented, organized, team player, exercise good judgment
- Ability to provide clerical assistance, scanning, filing, photocopying, processing, FedEx, USPS, UPS shipping and delivery
- Maintain a professional appearance and attitude
Preferred, but not required:
- 2 years of college or equal experience in a business environment.
- Ability to manage multiple tasks and assignments, demonstrate excellent communication and interpersonal skills,
- Basic memo writing and Microsoft Office skills (i.e. Excel, Word, PowerPoint and Outlook)
- Bilingual (English and Spanish preferred)
Skills Required
- Minimum 2 years of receptionist and/or people service work experience
- Excellent people and telephone skills
- Basic knowledge of office equipment
- Detail oriented and organized
- Ability to provide clerical assistance including scanning, filing, and photocopying
- Maintain a professional appearance and attitude
What We Do
Hilton Grand Vacations is recognized as a leading,vacation ownership travel company located in Orlando.
