Administrative Assistant (Technical Training)

Sorry, this job was removed at 03:17 p.m. (CST) on Thursday, May 08, 2025
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Phoenix, AZ
In-Office
Automotive • Industrial • Manufacturing
The Role

Phoenix, Arizona

We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.

Job Description:

Glass America

Administrative Assistant

Phoenix, AZ

Glass America is seeking a highly motivated and detail-oriented Administrative Assistant to join the Technical Training Team. The successful candidate will provide administrative support to our training team and ensure the smooth day-to-day operations of the business unit. This Administrative Assistant will be responsible for a variety of tasks, including, but not limited to, answering and directing phone calls, responding to emails, ordering equipment, assigning training lessons, cataloging company property, maintaining technician certifications, preparing documents and reports, and managing employee databases.

What Glass America offers you:

Full-Time (30 or more hours per week) employees enjoy

  • 80 hours of accrued paid time off annually.

  • 80 hours of paid parental leave.

  • 6 paid holidays annually.

  • Medical, Prescription Drug, Dental & Vision Insurance

  • 401(k) Retirement Plan with company match.

  • Employer Paid Short-Term Disability & Life Insurance.

  • Additional Voluntary Life Insurance.

  • Free prescription or non prescription safety glasses each year.

Job Responsibilities:

  • Maintain the records of, and manage expiration dates, of our various Technician certifications.

  • Assign driver safety and OSHA training, as well as generate relevant reporting.

  • Coordinate with operations management to process tools requisitions, ensuring correct shop information is collected for delivery and cost coding.

  • Track company equipment provided to Glass Technicians in the field.

  • Answer and direct phone calls in a professional and courteous manner

  • Respond to emails and inquiries in a timely and professional manner

  • Coordinate meetings, including scheduling and preparing necessary materials

  • Prepare documents, reports, and presentations using Google Suite

  • Manage databases and maintain accurate records

  • Assist with travel arrangements and expense reports

  • Perform general clerical duties such as filing, scanning, and copying

  • Maintain office supplies inventory and order supplies as needed

  • Other duties as assigned

Education and/or Experience Required:

  • High school diploma or equivalent required

  • 2+ years of administrative assistant or office experience preferred

  • Proficient in Google and/or Microsoft Office Suite

Required Skills/Abilities:

  • Excellent communication skills, both written and verbal

  • Strong organizational and time management skills

  • Ability to multitask and prioritize tasks effectively

  • Attention to detail and accuracy

  • Ability to work independently and as part of a team

  • Professional and courteous demeanor

Other Requirements:

  • Must be able to lift and transport supply orders weighing up to 25 pounds

  • Must be able to work in a fast-paced environment and adapt to changing priorities

  • Must be able to maintain confidentiality and exercise discretion in handling sensitive information

Part of Boyd Group Services, Glass America operates in 38 states. Our exceptional leadership fosters a rewarding company culture which has resulted in year over year growth and advancement opportunities.

Glass America is an Equal Opportunity Employer.

Compensation Details:

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The Company
Winnipeg, Manitoba
274 Employees

What We Do

Boyd Group Services Inc. (”BGSI”) is a Canadian corporation and controls the Boyd Group Inc. and its subsidiaries. BGSI shares trade on the Toronto Stock Exchange under the symbol BYD. The Boyd Group Inc. (the “Company”) is one of the largest operators of non-franchised collision repair centers in North America in terms of number of locations and sales. The Company currently operates locations in Canada under the trade names Boyd Autobody & Glass and Assured Automotive, as well as in the U.S. under the trade name Gerber Collision & Glass. In addition, the Company is a major retail auto glass operator in the U.S. with operations under the trade names Gerber Collision & Glass, Glass America, Auto Glass Service, Auto Glass Authority and Autoglassonly.com. The Company also operates a third party administrator Gerber National Claim Services (“GNCS”) that offers glass, emergency roadside and first notice of loss services

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