Administrative Assistant Supervisor

Posted Yesterday
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2 Locations
In-Office
80K-110K Annually
Senior level
Fintech
The Role
Lead and supervise a team of Executive Assistants supporting investment bankers. Manage hiring, performance reviews, coaching, training, process improvements, and day-to-day operations while ensuring quality and alignment with departmental goals. Hybrid role based in Chicago.
Summary Generated by Built In

About the Role:

Baird Global Investment Banking (GIB) is in search of a strategic, empathetic, and critical-thinking experienced leader to focus on the day-to-day operations for our expanding professional support team. Come join us and discover why we've been recognized as a Fortune Best Place to Work since 2004!

As an Administrative Assistant Supervisor, you will oversee a team of Executive Assistants (EA) who are drawn across various GIB groups and locations in the US. To be successful in this role, you must have strong people-leadership and interpersonal communication skills, as well as a proven track record of managing and developing support staff. We are also seeking collaborative, decisive, and results-oriented individuals with an ability to manage multiple priorities at once. Finally, are you passionate about supporting others and their goals? If so, we'd love to hear from you!

As a Supervisor of Baird’s Global Investment Banking's professional support team, you will play a critical role in ensuring that your team manages all administrative tasks, enabling our bankers to concentrate on core business functions.

This position offers flexibility to work Tuesday, Wednesday and Thursday in the Chicago office and Monday and Friday remote.  

The Impact You’ll Make:

  • Collaborate with the Professional Support Talent Director to plan and execute support staff growth initiatives, ensuring that they align with boarder departmental goals

  • Support the Executive Assistants (EA), who are responsible for aiding our banking professionals with their daily administrative needs

  • Ensure that quality standards are met, and GIB procedures are followed

  • Maintain team engagement and bolster business development knowledge through staff meetings and group training sessions

  • Provide routine 1:1 coaching session to help the EA sustain / improve basic competencies, create high performance and productivity, and achieve their professional goals

  • Address and resolve any interpersonal issues that arise, providing guidance and support to the team

  • Collaborate with Professional Support Talent Director to prepare for semi-annual / annual evaluations performance reviews

  • Participate in recruitment efforts, including reviewing resumes, screening, and interview panels

  • Develop and maintain relationships with direct reports and key internal business partners to ensure the support team is exercising best practices

  • Continuously evaluate and reinforce processes and procedures to ensure efficiency

  • Stay up to date on industry trends and professional procedures and incorporate them into our team's operations where appropriate

What You’ll Bring to Baird:

  • 2+ years of experience with a financial services background required

  • 5+ years of experience as a proven people leader and team management required

  • 5+ years of experience as an executive assistant or similar role with significant transferable skills preferred

  • Strategic and analytic thinker with a drive towards execution and delivering results

  • Excellent organizational and multitasking skills

  • Exceptional communication and interpersonal skills

  • Advanced proficiency with MS Office Suite, Workday, Salesforce, Concur, and SharePoint preferred

  • Proficient using virtual communication tools Teams, Zoom, Webex

  • Experience with AI tools (Chat GPT, Copilot) a plus

  • Minimal travel expectations required

Compensation and Benefits:

  • $80-110k base salary range.

  • Bonus potential up to 20% of base pay

  • Compensation and bonus are commensurate with experience, performance and/or firm profitability

  • Check out our Total Rewards at Baird, which is a summary of our benefits and compensation

Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.

Skills Required

  • 2+ years experience with a financial services background
  • Proven track record of managing and developing support staff
  • 5+ years experience as a people leader / team manager
  • 5+ years experience as an executive assistant or similar role
  • Excellent organizational and multitasking skills
  • Exceptional communication and interpersonal skills
  • Proficient using virtual communication tools (Teams, Zoom, Webex)
  • Advanced proficiency with MS Office Suite, Workday, Salesforce, Concur, and SharePoint
  • Experience with AI tools (ChatGPT, Copilot)
  • Ability to manage multiple priorities and deliver results

Baird Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Baird and has not been reviewed or approved by Baird.

  • Retirement Support Retirement offerings are positioned as a major strength, including a strong 401(k) with matching and profit-sharing contributions, plus access to financial planning support. Long-term wealth building is further reinforced through employee ownership and stock purchase opportunities.
  • Leave & Time Off Breadth Time-off benefits are framed as generous, including unlimited PTO in some descriptions, paid holidays, and paid volunteer time. Flex time and work-from-home options are also included as part of the broader work-life package.
  • Healthcare Strength Health coverage is described as comprehensive, spanning medical, dental, vision, and mental health support, alongside wellness programs and HSA/FSA options. Preventive care and employer contributions toward HSA/deductibles are highlighted as part of the design.

Baird Insights

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The Company
HQ: Milwaukee, WI
4,040 Employees
Year Founded: 1919

What We Do

Founded in 1919, Baird has guided families, businesses, communities and institutions toward their financial goals for a century. Today employee-owned Baird offers wealth management, investment banking, asset management, institutional sales and trading, equity research, public finance and private equity services through more than 160 offices in the United States, Europe and Asia. Baird manages and oversees more than $305 billion in assets for clients around the world and employs more than 4,600 associates. Baird has been one of FORTUNE’s 100 Best Companies to Work For® since 2004, and is committed to policies and practices that provide equal employment opportunity at all times. These non-discriminatory practices apply to all areas of employment including: hiring, promotions, terminations, compensation, benefits and educational opportunities. “Baird” is the marketing name for Robert W. Baird & Co., Incorporated and subsidiaries and affiliates worldwide. For more information, please visit www.rwbaird.com.

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