Quality Equipment Finance, a Tom Wood Group business, located in Carmel, Indiana is looking for an organized and detail oriented Administrative Assistant to support our team. You will be the first point of contact for our customers and play a vital role in supporting various administrative functions.
Responsibilities:
Serving as the first point of contact for customers via phone
Assisting customers with account questions, updates, and transferring them to the appropriate department
Maintaining and stocking office, kitchen, and bathroom supplies while ensuring a clean and organized office environment
Combining and organizing files within Adobe Acrobat
Managing and updating the company’s shared calendar
Handling shipments through FedEx, UPS, and USPS
Receiving and distributing incoming mail to the appropriate department or personnel
Providing assistance to all departments and personnel with projects and various administrative tasks
Qualifications:
Problem-solving and the ability to handle a variety of customer situations efficiently
Multitasking skills to manage several responsibilities at once
Strong sense of timeliness and ability to meet deadlines
Excellent organizational skills and attention to detail
Self-starter with the ability to work independently and proactively
Comfortable in Microsoft Excel and other Microsoft Office products
Strong written and verbal communication skills with the ability to interact with customers, vendors, and team members effectively
Professional phone etiquette with a customer-focused approach, assisting with inquiries and connecting them with the appropriate departments
Collaborative mindset with the ability to work well with various departments and team members
Prior experience in an administrative or office support role is preferred but not required
Why Work Here?
At Tom Wood Group, you’re more than an employee—you’re a part of a family-owned company that has been serving communities for over 50 years. We believe in investing in our people through training, career development, and advancement opportunities. Our team thrives on collaboration, integrity, and a sincere desire to help others, and we’re passionate about creating an environment where you can grow both personally and professionally.
What Makes Us Different?
A company built on core values: Humbly Confident, Passionately Driven, Sincere Desire to Help Others, and Uncompromising Integrity
Opportunities to advance across multiple industries and locations
A culture that values your contributions and celebrates success
Comprehensive benefits designed to support you and your family
What We Offer
Paid Time Off & Vacation
Paid Holidays
Medical, Dental & Vision Coverage
401(k) with Company Match
Life & Disability Insurance
Professional Training & Career Development
Tuition Reimbursement
Service Awards
Opportunities for Advancement
Our Core Values
Humbly Confident | Passionately Driven | Sincere Desire to Help Others | Uncompromising Integrity
Employment Requirements:
All offers are contingent upon passing a background check, motor vehicle record review, social security verification, and drug screening. Tom Wood Group is an Equal Opportunity Employer.
Skills Required
- Problem-solving and ability to handle a variety of customer situations efficiently
- Multitasking skills to manage several responsibilities at once
- Strong sense of timeliness and ability to meet deadlines
- Excellent organizational skills and attention to detail
- Self-starter with the ability to work independently and proactively
- Comfortable in Microsoft Excel and other Microsoft Office products
- Strong written and verbal communication skills
- Professional phone etiquette with a customer-focused approach
- Collaborative mindset with the ability to work well with various departments and team members
- Prior experience in an administrative or office support role
