Description
The Administrative Assistant with OHI requires a personality that is professional, confident, and dependable with elevated receptionist skills and natural ability to communicate effectively with people from a diverse range of backgrounds. The successful candidate must have proven ability to build long-term and sustainable business relationships. This position will also be handling various OHI responsibilities such as fax processing, mail merge processing, and communication/follow-up.
Requirements
Responsibilities:
- Provides data entry.
- Verifies eligibility of members.
- Performs various clerical tasks to expedite the verification process.
- Determines member benefit coverage.
- Greet and check-in visitors/applicants/vendors/clients in a professional manner.
- Answer calls and relay messages or answer information queries.
- Provide general administrative and clerical support.
- Maintain the Reception area.
- Manages client relationships
- Schedules and prepares room for meetings
- Answers phone calls and if knowledgeable of subject manner, handles appropriately
- Prepares correspondences
- Review the shared drive to locate casualty documents pending fax transmission.
- Print documents from the Fax Pending folder.
- Sort faxes by law firm and fax number; fax all required documents to the appropriate recipients.
- Print documents from the “Mail Merge in Review” folder.
- Fax non-member letters to the appropriate recipients.
- Immediately notify the Casualty team of any incorrect fax numbers or unsuccessful fax transmissions.
- Communicate any issues requiring follow-up with law firms to the Casualty Lead so corrective action can be taken promptly.
- Ensure all fax-related activities are completed accurately and documented in the appropriate module.
Education:
High School Diploma
Experience Requirements:
General office clerical work experience preferred.
Skills and Abilities:
- Provide services in a way that maximizes satisfaction and maintain confidentiality of patient information.
- Must pay attention to detail.
- Be reliable and can be a self-starter.
- Excellent working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook).
Skills Required
- High School Diploma
- General office clerical work experience
- Excellent working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Ability to maintain confidentiality of patient information
- Strong attention to detail
- Reliable, self-starter with strong communication and reception skills
- Experience with fax processing and mail merge operations
What We Do
BRSi is a nationally recognized leader in healthcare operations, revenue cycle management, and software development. Specializing in private and government healthcare institutions, the company reduces bad debt, improves cash flow, and speeds receivables through the design and execution of superior receivables management and recovery services. Their mission is to help healthcare facilities optimize their revenue cycle, improve their bottom line, and empower better patient care.
