Administrative Assistant Lead

Join Our Team at Peachtree Orthopedics and Help Others "Get Better"

At Peachtree Orthopedics, we're on a mission to make a difference in healthcare, and we're looking for dedicated individuals to join our team. With 9 convenient offices across Greater Atlanta, we're committed to providing top-notch care and your skills and passion can make a real impact. We're not the largest practice in Atlanta, but we take pride in delivering dedicated and compassionate care to everyone who walks through our doors. If you're ready to be part of a team that values your contribution and offers room for growth, consider joining us in our mission to help others "Get Better."

Our Culture

Peachtree Orthopedics has a rich history of 70 years in business and has earned recognition as a Top Workplace by the Atlanta Journal Constitution for 5 consecutive years. We take pride in our family-oriented, dedicated, passionate, and hardworking culture. When you join our team, you become a part of a community that values excellence in healthcare while working in a supportive and nurturing environment.

Why Choose Peachtree Orthopedics?

At Peachtree Orthopedics, we offer more than a job; we offer an opportunity to be part of something extraordinary:

• Limitless Growth: Propel your career with abundant professional development opportunities within our dynamic organization.
• Empathetic Culture: Immerse yourself in a supportive, lively work culture that values your well-being and celebrates your contributions.
• Dedication to Excellence: Join a team of like-minded individuals who share your commitment to delivering top-notch care to our cherished patients.

Work Schedule: Monday – Friday; 8:00am – 5:00pm 
Location: Northside Office, Sandy Springs
Job Type: Full-time

Your Impactful Role

Provides daily administrative support to the physician and clinical team resulting in excellent patient/client relations. This person will serve as the leader of the administrative team for the provider by assisting with recruitment, training, and development of new and existing staff. He/she will also be the primary point of contact for resolving any concerns from referral sources, patients, etc. 

• Performs administrative/clerical duties including preparation, processing, faxing and mailing of general and advanced correspondence, memos, charts, tables, graphs, etc. 
• Schedules and organizes complex activities such as meetings, depositions, lunches, dinners, travel accommodations, and departmental activities. 
• Schedules all PI patients. 
• Performs case management on all PI patients. 
• Schedules all prepaid appointments. 
• Works closely with other departments to ensure that required documentation and contact information is received promptly. 
• Obtains and communicates the cost of surgeries for funded, insurance, or lien PI cases. 
• Handles reduction requests for lien PI cases. 
• Handles confidential, time-sensitive, and non-routine information. 
• Sorts and distributes mail and determines the level of priority, including managing the process of all internal paperwork. 
• Takes messages and/or answers all routine and non-routine questions. 
• Assists in the management of schedules/calendars. 
• Coordinates functions, retreats, and celebrations for practice and/or clinic. 
• Coordinates system credentialing (privileges) for ASC, hospitals, etc. 
• Collects payments from patients/referral sources and reconciles reports. 
• Maintains updated spreadsheets. 
• Attends lunches/dinners/events on behalf of the physician as requested. 
• Works closely with the physicians and management team to develop and accomplish goals and strategic plans. 
• Performs marketing tasks: Builds, maintains, and enhances existing client relationships as mandated/requested by the physician. 
• Assists with recruitment, training, and development of new and existing staff. 
• Provides resolution for concerns. 
• Coordinates team meetings. 
• Provides reports and other data to the provider as requested. 
• Ability to work a flexible schedule. 
• Maintains strict confidentiality. 
• Performs back office clinical tasks including but not limited to physician marketing, procedure scheduling, surgery scheduling, research & outcomes tracking, and other miscellaneous tasks. 
• Other duties may be assigned. 

Qualifications

• High school diploma or general education degree (GED).
• Associate or bachelor's degree preferred.
• Experience in a leadership role is required.
• Minimum 2 - 3 years executive support level experience in a high-volume atmosphere.
• Prefer experience in a health care organization that includes basic knowledge of insurance plans, coverage and procedures.
• Previous paralegal, personal injury, or executive assistant experience is mandatory. 
• Experience with Personal Injury cases a plus. 

Physical Demands and Work Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to handle or feel, and speak. The employee is occasionally required to stand, walk; reach with hands and arms, stoop, or kneel. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Peachtree Orthopedics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.