The Role
Provides front-desk and administrative support in a clinical office, including greeting clients, answering phones, scheduling appointments, verifying demographics and eligibility, collecting and reconciling payments, processing mail and faxes, entering client and program data, validating records, supporting deposits, and processing lab-related administrative tasks.
Summary Generated by Built In
Job Description:
ESSENTIAL JOB FUNCTIONS
- Performs such front-desk/reception functions as meeting and greeting clients and visitors, answering multi-line phones, forwarding calls to voice mail or appropriate staff member, taking and delivering messages, checking in clients (including verifying such demographic information as telephone number, mailing address, payer source; collecting payment for services; documenting payment for services; notifying clinician when client arrives); reconciling cash drawer; scheduling client appointments; copying, sorting, and delivering mail; sending and receiving/delivering faxes; and meeting with client to review client intake form.
- Enters various client data in electronic information system (e. g., client demographics, client eligibility information, client transfers) and enters other program-specific data (e. g., grants) in various databases.
- Performs variety of administrative functions, data entry, validation
- Participates in daily deposit process, including daily deposit reconciliation.
- Performs such medical treatment-related administrative functions and processing lab results.
EDUCATION
- High school diploma or GED
EXPERIENCE
- One-to-two years’ experience working in an office setting and performing various clerical or administrative tasks preferred.
REQUIREMENTS
- Working knowledge of Microsoft Office Suite.
Time Type:
Full timeSkills Required
- High school diploma or GED
- Working knowledge of Microsoft Office Suite
- One to two years of office experience performing clerical or administrative tasks
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The Company
What We Do
Seven Counties Services is a Kentucky-based Community Mental Health Center and nonprofit behavioral-health provider. It delivers mental and behavioral health care, substance-use and addiction recovery treatment, developmental and intellectual-disability services, crisis support, and primary care to children, adults, and families across Bullitt, Henry, Jefferson, Oldham, Shelby, Spencer, and Trimble counties. Its mission is to promote health, hope, and recovery while strengthening communities.
