Administrative Assistant III

Why Wellmark: We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we’ve built our reputation on over 80 years’ worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors–our members. If you’re passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today! 

Learn more about our unique benefit offerings here. 

Want to know more? You can learn about life at Wellmark here.

The Administrative Assistant III is an administrative and support position utilizing independent judgment and organizational skills to provide a broad scope of moderately complex administrative support to multiple teams in carrying out their operational responsibilities and objectives in a fast-paced environment. The incumbent takes independent actions with limited direct supervision and provides support on a number of fronts including but not limited to project management, planning, budget, coordinating, scheduling, researching, and problem resolution.

Required:

• Associate's Degree in Business, Office Administration, or related area, or direct and equivalent work experience.
• 4+ years of previous administrative assistant experience providing advanced support to multiple leaders and teams within an office environment.
• Strong Microsoft office product experience —e.g., Outlook, Teams, Word, PowerPoint, Excel and Visio.
• Strong and effective written and verbal communications skills.
• Effective project support, multi-tasking, and organizational skills, including time management and prioritization. Ability to succeed in a fast-paced office environment with multiple assignments and deadlines. Flexible and adaptable to change.
• Strong attention to detail with demonstrated accuracy.
• Ability to operate independently and make decisions by following procedures that may include ambiguity.
• High level of initiative, effort, and commitment to completing tasks efficiently while anticipating the needs of others.

Job Responsibilities 

a.  Customer Service – Provide support to team members, customers, vendors, stakeholders and employees through friendly, professional, timely and accurate response to their inquiries.  Where situations allow provide problem resolution, research, and  interpretation of departmental procedures, and provide recommendations that proactively support customer satisfaction.

b.  Time Data Management - Accurately and effectively perform calendar management by resolving timing conflicts, schedule meetings, prioritize and manage multiple inquiries, handle mail distribution and receipt.  Ensure all meeting materials are provided to participants and the necessary equipment is available.

c.  Budget - Participate in the budget process for multiple departments to ensure timely completion, including but not limited to planning, data entry, account reconciliation and the timely handling of bills with internal and external customers/vendors.

d.  Reporting - Prepare and/or create error free moderately complex documents and materials in a timely manner for internal/external communications.  May maintain database(s) including the entry, analysis and the gathering of information to produce reports.  Compile data from multiple sources and create sensible charts, graphs, and reports.  Exercise solid judgment/discretion in the collection and dissemination of sensitive/confidential information.  This could include confidential documents such as business plans, legal actions, personnel information, etc.

e. Administrative Support - Provide moderately complex administrative support to multiple departments including but not limited to submitting expense reports, event planning, catering requests, coordination of travel arrangements, ordering departmental supplies, and assist with intra-department documentation and file management.

f.  Project Management  – Coordinate and define department projects with emphasis in planning, managing resources, communication of recommendations, and may be responsible for leading project implementation.

g.  Other job duties as assigned.

An Equal Opportunity Employer

The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at [email protected]

Please inform us if you meet the definition of a "Covered DoD official".