Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
SummarySpecializes in providing routine administrative and secretarial support as directed and under moderate supervision, for an individual, group, or department. Responsibilities may include coordination and scheduling, supplies and equipment ordering, meeting minutes, correspondence, Answer and transfer phone calls, prepare spreadsheets and presentations. Manage schedules, coordinate travel, conference calls, payroll and transcription. This is an intermediate-level support role.
Essential Functions
Prepare reports, meeting minutes and correspondence.
Create and edit documents, spreadsheets and presentations.
Manage schedules, arrange appointments and itineraries.
Coordinate meetings, travel, conference calls, and complete expense reports.
Answer and transfer phone calls.
May perform transcription and proofread and edit literature, prepare applications for department.
Remain knowledgeable of business unit policies.
May make contacts of a sensitive, complex, and confidential nature.
Completes routine tasks under moderate supervision.
Required for All Jobs
Performs other duties as assigned
Complies with all policies and standards
Does this position require Patient Care (indirect/direct)? No
Qualifications
High School Diploma or Equivalent required or
Trade/Technical/Vocational Diploma Related Field of Study preferred
Can this role accept experience in lieu of a degree? No
Experience
administrative Assistant or Secretarial Experience 2-3 years required
Knowledge, Skills & Abilities
Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing.
Proficiency in MS Office.
Ability to proofread and edit written documents.
Ability to use phone system.
Managing one's own time and the time of others.
Strong verbal & written communication skills.
Strong interpersonal, written and oral skills.
Ability to use standard office equipment.
Familiarity with medical terminology.
Additional Job Details (if applicable)
The Neurological Clinical Research Institute (NCRI) develops, designs, supports, and manages innovative observational and interventional trials for neurological disorders. This fast-paced institute has an impressive record of efficiently organizing, overseeing, coordinating, and conducting small and large multi-center, international clinical trials. The mission of the NCRI is to accelerate translational research in neurological disorders through initiating and testing novel therapies. The NCRI also serves as a Coordinating Center for the Network of Excellence in ALS (NEALS), a non-profit, research consortium committed to the cooperative implementation, timely completion, analysis, and reporting of clinical trials and other research studies aimed at improving patient care and understanding of the disease process of Amyotrophic Lateral Sclerosis (ALS).
Under supervision of the Office Manager, the Administrative Assistant II will provide general administrative support to the HEALEY ALS Platform Trial principal investigators and projects (e.g., electronic file organization, shared drive organization, formatting project documents, general project communications/calendar). Daily responsibilities will include planning for face-to-face conferences, virtual conferences, and meetings, scheduling team meetings and conference calls, ordering supplies for the team, and providing some research and network-related support as needed. The Administrative Assistant II will also provide all other duties or special projects that are unit-specific and are appropriate to the position.
The position requires a high degree of flexibility, independence, and willingness to participate in multiple activities and provide support by working with the team.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
General Administration
• Organizes, schedules, and reserves conference rooms or virtual conference rooms for weekly team operations meetings
• Supports planning and travel logistics of network-related meetings and conferences
• Process NCRI reimbursements and non-employee reimbursements
• Orders special equipment, office supplies, customized materials, computer/software, and accessories on an ad hoc basis
• Coordinates, types, proofreads, and edits letters, memos, meeting minutes, reports, manuscripts, correspondence, grant proposals, protocols, and other related documents at the highest level of proficiency
• Assisting with administrative activities related to the governance committees of a trial, including but not limited to the Executive Committee, Patient Advisory Committee, Design Committee, Biomarker Committee, and updating and maintaining conflict of interest forms and trackers
• Planning, attending, and assisting with logistical activities for the project-related in-person, hybrid, and remote meetings.
• Establishes and maintains office systems (i.e. filing systems) and procedures of the NCRI for the smooth functioning of workflow
o Some files may include confidential material
• Reviews mail (including email), answers when appropriate, and/or forwards to appropriate persons
• Maintains calendar items for the project
• Troubleshoots routine/non-routine problems and takes measure to correct/handle issues
Project Coordination
• Conducts literature searches and web searches and organizes findings
• May be required to provide reports on various activities related to Project or Data Management (i.e. Standard Operating Procedures (SOP) version tracking, staff training, etc.)
• Assists with manuscript/abstract/poster preparations and submissions for conferences including formatting references, proofreading, graphics, slides, and other tasks
• Incorporates data from existing information into spreadsheets/databases in an organized and presentable format.
• Maintains study distribution lists
• Processing Platform binder requests
SKILLS/ABILITIES/COMPETENCIES REQUIRED:
• Knowledge of medical terminology, or secretarial training, a plus
• Effective interpersonal, communication, organizational, and problem-solving skills
• Demonstrates attention to detail
• Strong word processing skills (Microsoft Word).
• Working knowledge of Microsoft Excel, Access, and PowerPoint
• Ability to work independently as well as be a member of the team
• Ability to prioritize work
• Ability to take detailed meeting minutes
• Good verbal and written communication
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$18.58 - $26.58/HourlyGrade
3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Skills Required
- High School Diploma or Equivalent
- 2-3 years administrative Assistant or Secretarial Experience
- Proficiency with office procedures and equipment
- Strong verbal & written communication skills
- Familiarity with medical terminology
What We Do
Mass General Brigham is an integrated academic health care system, uniting great minds to solve the hardest problems in medicine for our communities and the world. Mass General Brigham connects a full continuum of care across a system of academic medical centers, community and specialty hospitals, a health insurance plan, physician networks, community health centers, home care, and long-term care services. Mass General Brigham is a nonprofit organization that is committed to patient care, research, teaching, and service to the community. In addition, Mass General Brigham is one of the nation’s leading biomedical research organizations and a principal teaching affiliate of Harvard Medical School.
