University of Southern California

Administrative Assistant II

Posted 4 Hours Ago

Be an Early Applicant

University Park, CA, USA

In-Office

29-32 Hourly

Mid level

Edtech

The Role

Manage day-to-day operations for USC's SCA Summer Program, overseeing student communication, hiring Residential Advisors, and coordinating housing for minor students while ensuring compliance and safety.

Summary Generated by Built In

USC’s School of Cinematic Arts is seeking an Administrative Assistant II for the SCA Summer Program to join its team. USC's School of Cinematic Arts is considered one of the premier film schools in the country and works on the cutting edge of technology in media production and post-production. The Administrative Assistant 2 helps manage the day-to-day operations of the SCA Summer Program, which accepts exceptional applicants from around the world for a six-week program at USC’s School of Cinematic Arts.

Responsibilities:

Managing all email, Zoom, and telephone communication with up to 350 students, and when applicable, their parents/guardians, before, during, and after the Program to provide information and facilitate problem resolution, serving as the initial point of contact for and responds to all information requests from students/parents or guardians and staff.

Working with the USC Office of International Services, guiding all International Students through the I-20 Visa application process; leading virtual information sessions for International Students. Creating I-20 application accounts for all International Students needing visas. Reviewing and approving or denying all I-20 applications

Overseeing the hiring process of up to 30 Residential Advisors (RAs). Reviewing all RAs applications and interviewing, vetting, hiring, and supervising RAs. Training all RA to be in full compliance with USC Youth Protection Protocols, working in conjunction with the USC Office of Youth Protection

Processing of all Housing applications for up 200 Minor students living in the dorms. Arranging all of the room assignments for the Minors, based on their needs, accommodation, preferences, etc., in consultation with the USC Office of Student Accessibility Services

Living and working on campus for the entire duration of the SCA Summer Program – seven days a week for six weeks -- to ensure a safe and community-oriented experience for up to 300 students and 30 staff, and reports updates to the SCA Summer Program team. This includes weekday and evening activities and weekend events hosted within the residence hall and off-campus field trips with student documentation and parental permission forms.

Serving as the Supervisor to RAs and students on an assigned residence hall floor, and creates and maintains an accepting, respectful, and friendly atmosphere that stimulates student learning and development. Assisting with residential emergencies, including psychological, physical, mental health, and natural/environmental crises through attentive listening, genuine care and support, awareness of student needs, and appropriate consultation and referral.

Enforces university policies, USC SCA Summer Program policies, confronts student behavior, and documents student actions and/or situations when necessary.

Creating and distributing promotional and marketing materials publicizing the Program and courses for online social media accounts, international distribution, and in-person displays. Managing, maintaining, and updating the USC SCA Summer Program website and the USC SCA Summer Program Information Portal on SCA Community. Managing, maintaining, and updating the USC SCA Summer Program Application Portal on SlideRoom.

Job Specific information:

Minimum Qualifications:

Bachelor’s Degree or equivalent experience in the entertainment industry

Minimum of two years working experience in the entertainment industry.

Must be proficient at multi-tasking.

Preferred Qualifications:

Master's degree in Film and/or Television.

Knowledge of film/television production to support the courses where student produced content is the focus.

The University of Southern California (USC), founded in 1880, is located in the heart of downtown L.A. and is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, students and staff that make the university what it is.

The hourly range for this position is $29.23-32.02. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The University of Southern California values diversity and is committed to equal opportunity in employment.

USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. 

Minimum Education: Bachelor's degree
Addtional Education Requirements Combined experience/education as substitute for minimum education
Minimum Experience: 3 years
Minimum Skills: Secretarial or specialized clerical and administrative experience.
Preferred Education: Bachelor's degree
Preferred Experience: 4 years

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at [email protected]. Inquiries will be treated as confidential to the extent permitted by law.