The Role
Provide front‑line administrative and student services support for the International Centre, handle inquiries, process financial transactions and agent commission records, maintain student and agent data, coordinate onboarding, order supplies, and support team administrative tasks to ensure operational excellence.
Summary Generated by Built In
The Corporate Development, Applied Research and International (CDARI) division is home to SAIT’s continuing education and corporate training offerings, industry applied research services, internal business intelligence department and our centre for international learners. Join a vibrant team focused on service, opportunity and connection.
The Opportunity
Job classification: A5904 - Administrative Assistant II
Salary range: $55,203.20 – $68,099.20
Placement within the range is typically based upon a review of skills, experience, and internal equity.
Placement within the range is typically based upon a review of skills, experience, and internal equity.
Hours per week: 40
Paid leave: 3 weeks vacation per year
Deadline to apply: 4:00PM, Tuesday July 14
This position supports the International Centre (IC) at SAIT and reports to the Team Lead, Administrative Operations. The role focuses on delivering high‑quality administrative support that strengthens operational excellence within international student services, ensuring systems and service levels meet or exceed those of competitor institutions.
How you'll contribute
- Student Services
- Serve as the first point of contact at the IC front desk for staff, students, and visitors
- Respond to inquiries from current and prospective students in person, by email, phone, and Freshdesk
- Triage inquiries to the appropriate international staff when required Financial Administration
- Add and update agent information and commission payments in Vas
- Process invoices, requisitions, agent commission payments, and credit card reconciliations
- Gather and maintain accurate student records and provide eligible commission lists to ARC for processing
- Manage and reconcile IC invoices and expenses, including memberships and travel‑related costs
- Compile updated information and data for the agent webpage
- Track and update agent student applications in Vas to support strong conversion rates Administrative Support and Coordination
- Coordinate onboarding activities for new employees
- Support IC team members with administrative tasks such as printing and photocopying
- Order supplies and equipment for the IC
- Maintain a tidy and stocked kitchen, including water orders
- Manage printer maintenance and ensure availability of printing supplies
What you bring
- Education and Experience
- Diploma in Business Administration, International Relations, or a related discipline is preferred.
- Two to three years of full‑time administrative experience in a Canadian post‑secondary institution or similar environment, preferably supporting international learners or clientele Skills
- Intercultural competency and strong interpersonal communication
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, SharePoint), Outlook, web research, Banner, and Freshdesk
- Knowledge of SAIT programs, services, and resources
- Understanding of Canada’s immigration system as it relates to international students
We sincerely thank all applicants for their interest in this opportunity. We understand how important communication is, and we are committed to following up with every candidate. Please know that each application is thoughtfully reviewed, and you will hear from us either way.
Together, we build bold futures
At SAIT, we equip you with the resources you need to shape bold futures for yourself and our communities. We offer a comprehensive package including:
- Generous time off to pursue other passions and support your wellbeing
- SAIT paid premiums for medical, dental, and vision benefits so you, and your family, are well supported
- Benefits supporting mental health and access to Greenshield + for virtual therapy at a reduced rate
- Access to a Health Spending or Taxable Spending Account
- Professional development opportunities through our Free Seat Program, tuition support, access to LinkedIn Learning and discounted Continuing Education & Professional Studies courses
- Defined Benefit pension through LAPP to help you retire with confidence
- Excellent dining options on campus
- Free access to our fitness facilities and group fitness classes
And the perks keep on coming!
About SAIT
At SAIT, we’re building bold futures. We’re a community of tenacious problem-solvers, inventive thinkers, and passionate collaborators who believe in doing work that matters.
Named one of Alberta’s Top Employers, we’re driven by a desire to create an impact in our community. If you’re looking for a place where purpose meets possibility, you’ve found it here.
We’re committed to community and belonging
Community and belonging is essential to achieving SAIT's vision to be a global leader in applied education. We encourage applications from women, Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Learn more about Community and Belonging at SAIT.
Skills Required
- Diploma in Business Administration, International Relations, or related discipline
- Two to three years of full‑time administrative experience in a Canadian post‑secondary institution or similar environment (preferably supporting international learners)
- Intercultural competency and strong interpersonal communication
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, SharePoint), Outlook, Banner, Freshdesk, and web research
- Knowledge of SAIT programs, services, and resources
- Understanding of Canada’s immigration system as it relates to international students
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The Company
What We Do
SAIT is an ICT company specializing in software development and system integration solutions. With 30 years of experience, they develop proprietary software, custom applications, and innovative RFID and blockchain solutions for traceability and digital supply chains. The company supports businesses in their digital transformation and automation projects through consulting and the implementation of advanced systems.
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