This position is located at our Billings, MT Downtown Tower branch.
What’s Important to You
We know your career is just one aspect of a meaningful, complex, and demanding life. That’s why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.
Generous Paid Time Off (PTO) in addition to paid federal holidays.
Child Care Assistance Program for eligible dependent(s).
Exercise reimbursement program for employees.
The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it.
We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate.
SUMMARY
Provides support to the First Interstate Wealth Management team that includes Trust and Investment services. This individual will primarily assist Trust Specialists, Investment Specialists and Wealth Advisors in the performance of their duties and servicing of their clients. They will also provide support and backup to other members of the Wealth Management team, as assigned. Affiliation with our broker dealer required and gained through successful background check and fingerprinting.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Supports the account administration process as directed by the Supervisor.
Contacts and schedules appointments, completing and finalizing call and file documentation and initiates follow-up contacts.
Working in a team focused environment and needs to be able to balance priorities for the benefits and progress of team objectives and be able to work and be flexible in a changing work environment.
Initiates contact with existing customers to schedule appointments and to gather information as needed.
Greets and assists customers in person and by telephone in a professional and responsive manner consistent with First Interstate’s Wealth Management standards and guidelines.
Processes daily business including, but not limited to, distributions, deposits and documentation.
Sets up new accounts, maintains and updates existing accounts.
Maintains and inputs data systems as required in a high quality and timely manner.
Works on continuing education and regulatory training
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Affiliation with our broker dealer required and gained through successful background check and fingerprinting.
KNOWLEDGE, SKILLS AND ABILITIES
Excellent interpersonal skills and ability to interface in person and via telephone.
Ability to work independently and to prioritize projects and responsibilities.
Ability to be flexible as priorities change and needs arise.
Strong organizational skills and attention to detail.
Ability to communicate effectively.
Ability to partner and collaborate with others.
Ability to properly prioritize workload and remain adaptable in time-sensitive and pressure situations.
Advanced computer skills, including Microsoft PowerPoint, Microsoft Word, Microsoft Excel, and the Internet.
Self-driven and motivated individual who is committed to First Interstate Bank's values.
EDUCATION AND/OR EXPERIENCE
High School Diploma or General Education Degree (GED) required and
4-6 years of administrative support experience preferred
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently
Lifting - Occasionally (up to 10 lbs)
Sitting - Frequently
Overtime - Subject to business need
Noise Level - Moderate
Typical Work Hours - M-F (8-5)
Regular and Predictable Attendance - Required
**If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.
Top Skills
What We Do
First Interstate is a community bank that delivers best-in-class banking and Wealth Management services throughout Arizona, Colorado, Idaho, Iowa, Kansas, Minnesota, Missouri, Montana, Nebraska, North Dakota, Oregon, South Dakota, Washington, and Wyoming. Headquartered in Billings, Montana, First Interstate is driven by strong values, with a focus on supporting the communities we serve through the financial services we provide as well as through volunteerism and philanthropy
