Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary: Specializes in providing routine administrative and secretarial support as directed and under moderate supervision, for an individual, group, or department. Responsibilities may include coordination and scheduling, supplies and equipment ordering, meeting minutes, correspondence, Answer and transfer phone calls, prepare spreadsheets and presentations. Manage schedules, coordinate travel, conference calls, payroll and transcription. This is an intermediate-level support role.Essential Functions:
- Prepare reports, meeting minutes and correspondence.
- Create and edit documents, spreadsheets and presentations.
- Manage schedules, arrange appointments and itineraries.
- Coordinate meetings, travel, conference calls, and complete expense reports.
- Answer and transfer phone calls.
- May perform transcription and proofread and edit literature, prepare applications for department.
- Remain knowledgeable of business unit policies.
- May make contacts of a sensitive, complex, and confidential nature.
- Complete routine tasks under moderate supervision.
- Perform other duties as assigned.
- Comply with all policies and standards.
Does this position require Patient Care (indirect/direct)? No
Qualifications
Education
High School Diploma or Equivalent required or
Trade/Technical/Vocational Diploma Related Field of Study preferred
Experience
Administrative Assistant or Secretarial Experience 2-3 years required
Knowledge, Skills & Abilities
- Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing.
- Proficiency in MS Office.
- Ability to proofread and edit written documents.
- Ability to use phone system.
- Managing one's own time and the time of others.
- Strong verbal & written communication skills.
- Strong interpersonal, written and oral skills.
- Ability to use standard office equipment.
- Familiarity with medical terminology.
Additional Job Details (if applicable)
The successful candidate will provide administrative support to several faculty members within the Department of Neurology who are conducting laboratory-based research on neurological diseases. Typical activities will include scheduling meetings, assisting in curation of lab websites, ordering lab supplies, managing expense claims, and organizing group meetings and other internal events (both virtual and in-person).
Preferred Skills:
- Multitasking and time management – prioritizing tasks from several PIs.
- Able to learn a variety of digital apps/platforms, and troubleshoot basic IT issues (logins, passwords, navigating Workday, MS Teams, Zoom and other platforms, editing web pages, managing email distribution lists, etc).
- Proficient with numbers, spreadsheets and charts.
- Strong writing skills – able to communicate clearly and accurately by email.
- Event organization, including room reservation and setup, food and drink orders, online registration, distributing announcements.
- Strong interpersonal skills – able to develop rapport and to interact with colleagues at all levels in the organization.
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$18.58 - $26.58/HourlyGrade
3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
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What We Do
Mass General Brigham is an integrated academic health care system, uniting great minds to solve the hardest problems in medicine for our communities and the world. Mass General Brigham connects a full continuum of care across a system of academic medical centers, community and specialty hospitals, a health insurance plan, physician networks, community health centers, home care, and long-term care services. Mass General Brigham is a nonprofit organization that is committed to patient care, research, teaching, and service to the community. In addition, Mass General Brigham is one of the nation’s leading biomedical research organizations and a principal teaching affiliate of Harvard Medical School.
