6 month assignment
Job Title: Administrative Assistant I
Full Time: Monday-Friday 8:00AM-4:00PM
The Administrative Assistant I for Plant Operations receives all calls from both residents and employees requesting work to be done in the community. All work orders are entered into the computer, then distributed to maintenance staff. Completed work orders are entered by end of day.
PRINCIPLE DUTIES:
- Accepts all calls from residents and employees for work orders & other assistance, displaying good judgment and excellent telephone etiquette
- Returns calls within one business day; timeline is provided as to when work will be completed.
- All work orders are entered into the system accurately and completely by end of day.
- Maintains a high level of customer service for our residents, guests, and vendors. Works cooperatively with peers and is a team player.
- Maintains pertinent department information. Ensure maintenance supplies have been replenished in work areas as necessary. Also maintains and tracks inventory.
- Assists with in-person deliveries across campus.
- Notifies necessary departments/groups/individuals of pertinent information.
- Completes other administrative tasks as directed by supervisor.
QUALIFICATIONS:
- At least one year experience as an administrative assistant, preferably in the plant operations (or maintenance) department in a retirement and/or healthcare setting
- Strong phone skills
- Strong written and verbal communication skills
- Excellent customer service skills
- General computer knowledge, including Microsoft Word, Excel, and Outlook
- High School graduate/GED
About La Costa Glen Carlsbad:
La Costa Glen is a resort-style retirement community located in beautiful North San Diego County, only two and a half miles from the Pacific. The community is contained securely on 50 acres within a park-like preserve, surrounded by permanent open space. La Costa Glen is a Continuing Care Retirement Community (CCRC) offering a variety of villas and apartment homes to over 900 residents. Full services are provided, including restaurant style dining, housekeeping and laundry, maintenance services, transportation, fitness classes, wellness programs, and numerous activities.
We appreciate your interest in employment opportunities at our community. We are committed to hiring high quality, professional and caring individuals. We value and recognize the importance of supporting, training, and retaining our employees to better serve our residents. We look for employees with a passion for customer service.
Prior to beginning work at our community, applicants must complete and pass a drug screening, physical exam with tuberculosis (TB) skin test, and criminal clearance through FBI and Department of Justice (over 18 only). The background search includes minor misdemeanors and DUIs.
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Skills Required
- At least one year experience as an administrative assistant (preferably in plant operations or maintenance in a retirement/healthcare setting)
- Strong phone skills and excellent telephone etiquette
- Strong written and verbal communication skills
- Excellent customer service skills and ability to work cooperatively with team
- General computer knowledge including Microsoft Word, Excel, and Outlook
- High School graduate or GED
- Ability to pass drug screening, physical exam with TB test, and criminal background check (FBI and DOJ)
- Experience specifically in plant operations or maintenance in a retirement/healthcare setting
What We Do
Continuing Life provides specialized advisory and business services for retirement communities, specifically Continuing Care Retirement Communities (CCRCs). Their comprehensive solutions range from pre-marketing start-up communities to providing ongoing operational support for stabilized communities, including accounting, finance, human resources, and IT systems. They aim to provide a total one-stop solution for operating full-scale retirement communities where both residents and employees thrive.
