Administrative Assistant I - Neuromuscular/Neurology

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

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Union: CUPE Clerical Bargaining Unit
Number of vacancies: 1
New or Replacement Position: New
Site: Toronto General Hospital
Department: Neuromuscular/Neurology
Reports to: Principal Investigator
Wage Range: $23.14 - $28.92 per hour (start rate in accordance with collective agreement)
Hours: 37.5 hours per week
Status: Temporary Full-Time
Closing Date: October 15, 2026

Position Summary

The Medical Administrative Assistant I provides a broad range of administrative and clerical support to physicians and other healthcare professionals in a fast-paced healthcare environment. The role utilizes knowledge of medical terminology to support the preparation and management of medical documentation, patient scheduling, reception activities, confidential health records, OHIP billing and general office administration. The Medical Administrative Assistant I works closely with patients, physicians, clinical teams and other hospital departments to support effective communication, coordination and the efficient day-to-day operation of the office.

Duties

• Provide administrative and clerical support to physicians and other healthcare professionals, utilizing medical terminology and maintaining a high degree of accuracy and confidentiality.
• Prepare, transcribe, format and proofread medical records, reports, correspondence, presentations, meeting minutes and other documentation.
• Perform reception duties, including greeting patients and visitors, answering and screening calls and emails, responding to inquiries and directing individuals to the appropriate personnel or area.
• Coordinate and maintain physician and patient schedules, including booking and confirming appointments, arranging patient admissions and testing, managing changing priorities, and preparing rounds and on-call schedules.
• Maintain accurate and confidential electronic and paper patient records, including organizing, updating, retrieving, archiving and tracking medical charts, reports and related documentation.
• Prepare, submit and reconcile OHIP billings, process financial transactions, investigate discrepancies, and maintain supporting financial, grant and budget documentation.
• Coordinate administrative requirements for meetings and events, including preparing agendas, arranging rooms and equipment, distributing materials, recording minutes and completing follow-up activities.
• Support the efficient day-to-day operation of the office through general administrative activities, while liaising with patients, physicians, hospital departments and external stakeholders and adhering to hospital policies, quality standards and health and safety requirements.

• Completion of Grade XII or recognized equivalent required
• Completion of a recognized medical secretarial arts program at the diploma level or equivalent required.
• Completion of a medical terminology course required.
• At least one year related medical secretarial experience required
• Previous on-the-job computer/word-processing, database and spreadsheet software experience required; experience in a Microsoft Office environment preferred.
• OHIP billing experience required.
• Experience working in a health care environment an asset.
• Experience working in a teaching hospital environment an asset.
• Good stenographic skills required.

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.