Administrative Assistant / Front Office Coordinator

Posted Yesterday
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Fort Wayne, IN, USA
In-Office
Entry level
Healthtech • Insurance
The Role
Provides front-office reception and administrative support for a busy healthcare office. Responsibilities include greeting visitors, answering calls, coordinating schedules, preparing documents and communications, supporting onboarding, maintaining confidential records, managing mail and supplies, entering data, and assisting multiple departments and employee engagement activities.
Summary Generated by Built In

Administrative Assistant / Front Office Coordinator

Community Home Health Care is seeking a friendly, organized, and dependable Administrative Assistant to serve as the welcoming face of our office. This position is ideal for someone with an outgoing personality who enjoys helping others, working with a team, and supporting the daily flow of a busy healthcare office.

Key Responsibilities

  • Greet clients, employees, applicants, vendors, and guests in a warm and professional manner
  • Answer, screen, and direct incoming telephone calls
  • Assist visitors and staff with questions or connect them with the appropriate department
  • Provide administrative support to management, human resources, scheduling, nursing, and other departments
  • Prepare correspondence, forms, reports, flyers, and office communications
  • Create engaging employee newsletters, announcements, and recognition materials
  • Assist with onboarding paperwork, employee files, training materials, and document collection
  • Receive, sort, and distribute mail, deliveries, faxes, and office documents
  • Maintain an organized, professional, and inviting front-office area
  • Schedule appointments, meetings, interviews, and office activities as needed
  • Enter information accurately into company systems and spreadsheets
  • Maintain confidentiality of employee and client information in accordance with HIPAA and company policies
  • Monitor office supplies and assist with ordering when necessary
  • Help coordinate employee events, celebrations, and staff-engagement activities
  • Assist multiple departments and adjust priorities based on the needs of the office
  • Complete additional administrative duties as assigned

Qualifications

  • Previous administrative, receptionist, customer-service, or healthcare-office experience preferred
  • Friendly, positive, and outgoing personality
  • Strong verbal and written communication skills
  • Creative ability to develop newsletters, flyers, and office communications
  • Excellent organizational and time-management skills
  • Able to multitask in a busy environment while maintaining accuracy
  • Dependable, professional, and willing to help wherever needed
  • Comfortable working independently and as part of a team
  • Proficient with Microsoft Word, Outlook, Excel, and general office technology
  • Able to handle confidential and sensitive information appropriately
  • High school diploma or equivalent required

Ideal Candidate

The ideal candidate is approachable, service-minded, and able to make everyone entering the office feel welcomed and valued. This individual should take initiative, communicate professionally, remain calm when priorities change, and contribute to a supportive team environment.

Community Home Health Care is an Equal Opportunity Employer.

Skills Required

  • High school diploma or equivalent
  • Previous administrative, receptionist, customer-service, or healthcare-office experience
  • Strong verbal and written communication skills
  • Organizational and time-management skills
  • Ability to multitask accurately in a busy environment
  • Proficiency with Microsoft Word, Outlook, Excel, and general office technology
  • Ability to handle confidential and sensitive information appropriately
  • Dependable, professional, and able to work independently and as part of a team
  • Creative ability to develop newsletters, flyers, and office communications
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The Company
HQ: Rockford, IL
750 Employees

What We Do

Integrated Home Care Services (IHCS) is a leading home care benefits manager and provider offering home health, home infusion, and durable medical equipment services to over 2.7 million patients across 13 states and Puerto Rico. Using its MedTrac insights and outcomes platform, IHCS delivers value-based home care solutions and highly coordinated services designed to improve patient outcomes and reduce costs for health plans and providers.

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