Administrative Assistant – ERP Transformation Program (Alajuela, Costa Rica)

Administrative Assistant – ERP Transformation Program (Alajuela, Costa Rica)

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.  

Are you interested in making a global impact?

The Administrative Assistant will play a critical role in supporting the ERP Transformation Program by providing professional administrative support to the program leadership, team members, and stakeholders. This position is responsible for ensuring seamless coordination of meetings, tracking program actions, and managing communications to facilitate the successful delivery of the ERP transformation effort. 

What will you be doing?

• Schedule and organize program meetings, workshops, and stakeholder sessions.

• Prepare and distribute agendas and materials, capture notes, actions, and decisions.

• Track and update program action items, ensuring timely completion and reporting progress.

• Draft and distribute program communications and maintain stakeholder channels.

• Act as a point of contact for routine inquiries and route requests appropriately.

• Organize and maintain program documentation, ensuring version control and accessibility.

• Assist with preparation of presentations, reports, and other program materials.

• Coordinate logistics for events and support budgeting and procurement activities.

What will you need to be successful?

• High school diploma or technical degree required; currently enrolled in or completed university studies in Administration or related fields preferred.

• Strong English communication skills (written and verbal) required to interact effectively in a global environment.

• Proven experience as an administrative assistant, project coordinator, or similar support role

• Strong organizational skills and attention to detail

• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Co-Pilot) and virtual meeting platforms (e.g., Teams, Zoom)

• Ability to manage competing priorities and work in a fast-paced environment

• Professionalism, discretion, and a proactive approach to problem-solving

• Experience in supporting large-scale technology programs or ERP projects is a plus

You. Unlimited

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve. 

Inclusion + Belonging - Committed to Welcoming, Celebrating and Thriving. Learn more about our Employee Inclusion Groups on our website https://www.smith-nephew.com/ 

• Your future:  stock purchase program, referral bonus, subsidy in transport and food, recognition program.

• Work/Life Balance: Extra days off, birthday off, voluntary hours.

• Your Wellbeing: company doctor, medical insurance, gym, health campaigns, employee assistance program, parental leave. 

• Flexibility: Hybrid work model (for more professional roles), flexible schedules.

• Training: Training program, unlimited learning.

• Extra perks: employees association, and more…

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