Under the supervision of the Office Manager, performs duties as assigned that include communication, reception, secretarial and operational for office practice, while serving as the liaison between the patient, other staff, and the physician.
Initiates implementation of processes and/or has access to all operational components of the office as required by daily operations.
Requirements
- High school education or equivalent required
- One year general office support experience required
- Requires a basic understanding of general office routines and procedures with the ability to file accurately
- Basic knowledge of Microsoft Office Word and Excel; proficient with computers to include keyboarding, basic navigation and use of email (Outlook)
- Ability to work with multi-line phone and computer systems accurately and efficiently
- Effective customer service and relationship building skills with patients, visitors and staff; ability to respect dignity of all patients and follow HIPAA rules without breaches in confidentiality
- Ability to transcribe documents
- Proficient listening, verbal and written communication skills
Some benefits of working at Augusta Health include:
- Generous paid time off to promote work life balance
- Free onsite parking
- Shift and weekend differentials
- Tuition reimbursement
- Onsite child care
Company Information
Augusta Health is a mission-driven, independent, nonprofit, community health system located in Fishersville Virginia in Virginia’s scenic Shenandoah Valley. Augusta Health offers a full continuum of inpatient and outpatient services which includes Augusta Medical Center a 255 bed inpatient facility and Augusta Medical Group which is comprised of 40 practice locations and four urgent care locations.
Equal Opportunity
Augusta Health recruits, hires and promotes qualified candidates for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran or military discharge status, and family medical or genetic information.
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- High school education or equivalent
- One year general office support experience
- Basic understanding of general office routines and procedures
- Basic knowledge of Microsoft Office Word and Excel
- Effective customer service and relationship building skills
- Ability to transcribe documents
What We Do
Nestled in the beautiful Shenandoah Valley, Augusta Health is among the finest community hospitals in America. Our patients receive an exceptional level of care, reassured that their loved ones and visitors have many amenities available within the hospital so they can all be comfortable while staying close during difficult times. Augusta Health opened in 1994 to continue a tradition of personalized care with small-town hospitality that began more than 50 years with predecessor hospitals in Staunton and Waynesboro, Virginia. Today, our highly trained physicians and staff use state-of-the-art technology to provide superlative care with warmth and compassion.
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