Administrative Assistant, Commercial & Investment Bank

Job Description
Are you ready to make an impact by supporting high-performing teams in a dynamic, deadline-driven environment? Join us as an Administrative Assistant and help drive operational excellence across our Commercial & Investment Bank. Bring your energy, adaptability, and "can-do" attitude to a role where your attention to detail and interpersonal skills will be valued. You will have the opportunity to work collaboratively, represent leaders with professionalism, and contribute to a culture of quality and innovation.
As an Administrative Assistant in the Commercial & Investment Bank, you will play a key role in supporting executives and their teams. You will manage a variety of administrative functions that require confidentiality, initiative, and sound decision-making. You will work closely with stakeholders, act as an owner and problem solver, and deliver flawless work output in a collaborative team environment.
Job responsibilities

• Manage and handle complex, detailed calendars, including multiple and urgent meeting conflicts; set up meetings and conference calls both internally and externally, and handle all associated logistical aspects
• Work in a fast-paced, ever-changing environment and effectively handle multiple priorities with a calm, professional, and willing attitude
• Provide telephone coverage, answering calls professionally, addressing issues or redirecting as appropriate, and distributing messages in a timely and appropriate manner
• Coordinate travel arrangements, including air, hotel accommodations, and ground transportation; prepare detailed itineraries and required travel visas/documents, ensuring accuracy and timely delivery of plans and tickets to travelers
• Process invoices and Travel and Expense (T&E) expense claims for team members in a timely manner; ensure all policies are followed and items are processed within provided guidelines; act as a subject matter expert for policies and procedures
• Assist with overflow work, special projects, assistant back-up coverage, and day-to-day tasks

Required qualifications, capabilities, and skills

• Minimum of 5 years' experience in an Administrative Assistant role within financial institutions
• Strong interpersonal and partnership skills, with the ability to develop relationships with peers and clients
• Willingness to take on increased or new responsibilities as needed
• Demonstrated tact and good judgment in confidential situations, with proven experience interacting with senior management
• Ability to adapt procedures, processes, and techniques to complete assignments
• Experience in calendar management
• Excellent telephone etiquette
• Fluent in verbal and written English

Preferred qualifications, capabilities, and skills

• Adaptable team player

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.