Administrative Assistant, Client Services - Vallejo, CA

Posted 2 Days Ago
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Vallejo, CA, USA
In-Office
18-22 Hourly
Junior
Information Technology • Professional Services • Security • Consulting
The Role
The Administrative Assistant provides high-level support to operations and sales, managing client interactions, processing orders, and assisting with administrative tasks.
Summary Generated by Built In
Company Description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

The Administrative Assistant will provide high-level administrative support to operations and sales. They will work with the sales team to develop opportunities and to drive SGS brand identity that reinforces SGS's recognition and reputation with customers. This role will facilitate the success of all interactions between staff and clients.

  • Answering and directing incoming calls
  • Management of reception area (Vallejo)
  • Quoting, Client registration and set up
  • Assist sales team with bids, RFQs and market research
  • Process client orders including logistics and shipping (some light warehouse work)
  • Account management and maintenance
  • Clear and concise coordination with relevant departments
  • Troubleshooting client issues
  • Back up support Administrative functions including billing, accounts receivable and accounts payable
  • Proactive collection efforts for OCM
  • Proactive client outreach
  • Associates Degree in business; with a minimum of two (2) years of transferable office experience performing administrative responsibilities
  • Excellent knowledge in Microsoft Office Suite (MS Word, Excel, Power Point, etc.) and other office applications coupled with excellent typing skills.
  • Knowledge of principles and practices of basic office management and organization. 
  • Excellent interpersonal and communication skills with the ability to establish and maintain effective working relationships with subordinates, peers, management, external customers and the public.
  • Ability to work independently with minimal or no supervision,
  • Excellent organization skills, which includes the ability to execute many assignments simultaneously while dealing with a steady of seemingly conflicting requests/priorities. Ability to exercise discretion and independent judgment when necessary.

Qualifications

  • High School diploma; with a minimum of two (2) years of transferable office experience performing administrative responsibilities. (Required)
  • Excellent knowledge in Microsoft Office Suite (MS Word, Excel, Power Point, etc.) and other office applications coupled with excellent typing skills. Knowledge of principles and practices of basic office management and organization. (Required)
  • Associates Degree in Business (Preferred)

Pay Information 

  • $18-$22 an hour
  • Benefits - This position offers medical, dental, vision, 401K, time off benefits and participation in the company’s Annual Incentive Plan.

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back.  Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.

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The Company
99,600 Employees
Year Founded: 1878

What We Do

SGS is the world's leading Testing, Inspection, and Certification company, providing quality and safety control services.

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