POSITION SUMMARY:
The person in this position oversees the day-to-day operation, and administrative functions for the WestCare GulfCoast-Florida Program(s) as assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Assist with GulfCoast-Florida program operations and administration.
- Maintain and approve inventory of all office supplies and order monthly for the region as needed.
- Develop and maintain professional collaborative relationships with the judicial system and community service providers.
- Attend meetings and training opportunities in the community as requested by the Outpatient Program Manager and/or OP Services Director
- Assist in developing clinical staff work schedules and assign daily responsibilities to ensure proper coverage for all shifts.
- Answer incoming calls and distribute messages and mail.
- Provide general administrative/clerical support for the program, including photocopying, faxing, filing, and maintaining electronic documentation systems.
- Assist with the preparation and coordination of clients’ completion certificates.
- Attend and take minutes of staff meetings.
- Maintain accurate client rosters.
- Establish helping relationships with clients and staff characterized by warmth, respect, genuineness, and empathy.
- Work appropriately with clients to recognize and discourage all behaviors inconsistent with program rules and regulations.
- Protect clients’ rights to privacy and confidentiality in all treatment situations and record-keeping.
- Provide feedback to the Outpatient Program Manager and/or Outpatient Services Director and staff regularly.
- Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation.
- Other duties as assigned.
ESSENTIAL QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Excellent written and verbal communication skills.
- Ability to handle multiple projects simultaneously.
- Excellent communication skills.
- Attention to detail.
- Ability to exercise good judgment and discretion.
- Ability to work well in a team environment.
- Superior organizational skills.
- Extremely strong computer skills, to encompass all Microsoft Office applications.
- Adherence to the highest standard of ethical conduct.
- Professional appearance and demeanor.
- During your tenure with WestCare, there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.
EDUCATION and/or EXPERIENCE:
- High School Diploma required.
- 2+ years of administrative experience preferred.
WORKING CONDITIONS:
- Professional, business office setting.
- A minimum of 40 hours per week are expected but significantly more hours will be required from time to time. Completion of job duties may require working before and after normal working hours. Regular attendance is required. Being able to work as many hours as is necessary to complete job tasks is a required and essential duty of this position.
WestCare is an Equal Opportunity Employer. Employment at WestCare is contingent upon
successful completion of a pre-employment drug test,
pre-employment physical and criminal background check.
Skills Required
- High School Diploma
- 2+ years of administrative experience
- Excellent written and verbal communication skills
- Ability to handle multiple projects simultaneously
- Attention to detail
- Strong computer skills in Microsoft Office
What We Do
WestCare is a worldwide family of nonprofit organizations providing a wide range of health and human services, including treatment and rehabilitation, mental health and wellness, emergency support, housing, education, and services for veterans and those affected by domestic violence and criminal justice issues.
