Administrative Assistant (32908)

SUMMARY

The Administrative Assistant provides administrative support to a department and/or General Manager in order to aid in the efficient operation of the organization. Duties include, but are not limited to, general clerical, reception and telephone duties, office supply purchasing, filing, and project based work.

ESSENTIAL JOB FUNCTIONS

• Greet visitors and direct them appropriately.
• Answer multiple phone lines in a professional and courteous manner. Screen each call by obtaining the callers’ name and nature of the call, then route the call appropriately.
• Deliver incoming faxes, mail and/or packages to the appropriate person upon receipt and process outgoing mail daily.
• Organize and coordinate meetings, conferences and travel arrangements as needed.
• Prepare and modify documents including correspondence, reports, drafts, memos and emails.
• Perform clerical duties such as typing, filing, and proofreading as required.
• Maintain and retrieve electronic and hard copy documents as needed.
• Assist with the set-up, maintenance, and cleanliness of physical exam rooms.
• Maintain office inventory and place supply orders when needed.
• Oversee the cleanliness of the office and report any issues or repairs needed to management.
• Maintain record of company issued items such as parking passes, office keys, etc.
• Help to resolve customer concerns and issues and work closely with co-workers to ensure the highest level of customer service and satisfaction is achieved.
• Promote effective and efficient utilization of office resources and supplies.
• Support staff in assigned project based work.
• Participate in various educational and or training activities as required.
• Perform various duties as assigned.

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is generally a sedentary job position that consists of:

• Ability to work at a desk or similar office-type furnishings up to 8 hours a day or longer as required by business needs.
• Ability to operate a computer up to 4 hours at a time.
• Ability to travel to different floors of the office or other locations.
• Ability to move throughout the office.
• Occasionally lifting and/or carrying up to 10 lbs.
• Occasionally pushing/pulling up to 10 lbs.
• Occasionally subject to bending, squatting or twisting.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Extended hours are occasionally required beyond the regular eight (8) hour work day.
• The noise level in the work environment is usually moderate.

MINIMUM REQUIRED QUALIFICATIONS

Education and/or Experience

High school diploma or equivalent required. A minimum of one year related experience; or equivalent combination of training and experience. Experience in a medical office preferred.

QUALIFICATIONS

• Must possess complete knowledge of general computer, fax, copier, scanner, and telephone.
• Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, PowerPoint and the Internet.

• Must be a qualified typist with a minimum of 45 W.P.M

• Ability to follow instructions and respond to managements’ directions accurately and efficiently.
• Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
• Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
• Must be able to work independently with minimal supervision, prioritize work activities and use time efficiently.
• Must be able to maintain confidentiality.
• Must be able to demonstrate and promote a positive team -oriented environment.
• Must be able to stay focused and concentrate under normal or heavy distractions.
• Must be able to work well under pressure and or stressful conditions.
• Must possess the ability to manage and direct change, delays, or unexpected events appropriately.
• Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time.

WHO WE ARE

ExamWorks is a leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers' compensation insurance coverages.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws

Equal Opportunity Employer - Minorities/Females/Disabled/Veterans 

ExamWorks offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.

d cause an undue hardship to ExamWorks.