The Role
Provide administrative, clerical, and technical support to Early Head Start and Neil Hellman Preschool programs: answer phones, manage files and mail, assist with data management and reports, audit attendance and client files, prepare meeting documents, support emergency preparedness and MSDS maintenance, and maintain welcoming environment for children, families, and staff.
Summary Generated by Built In
Position Summary
This position is responsible for providing technical, administrative and clerical support to both Early Head Start (EHS) and Neil Hellman Preschool (NHPS) programs at the Early Learning Center.
Essential Duties and Responsibilities include the following. Other duties may be assigned. Employees are expected to be awake and alert while working.
- Provide a welcoming and inviting environment for children, families, staff and the community. Follow-up as needed with families regarding enrollment documents.
- Perform secretarial functions such as: Answer phones; screen visitors; prepare and distribute correspondence; manage incoming/outgoing mail and faxes; assist with calendars, schedules, appointments, organize, order office supplies and maintain paper and electronic files.
- Set up and maintain client files, audit for file content, close and transfer to the records department in Albany. Assist with preparing documents for EHS Policy Council and Board Meetings.
- Assist with data management using multiple software and databases, including running reports as assigned.
- Process requests for information as per Agency policy and Center procedure.
- Prepare and manage communication regarding NHPS CPSE evaluations.
- Follow opening and closing procedures for the Early Learning Center.
- Audit NHPS student attendance and document absences in appropriate databases.
- Assist with emergency preparedness at the Center, including fire drills, shelter-in-place drills, and maintain Material Data Sheets (MSDS).
- Other duties may be assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Requires an Associate’s degree and two years of related experience, or equivalent education and experience.
QualificationsIf you want a rewarding career where you make a positive impact on children and their families, we want to talk to you! At Northern Rivers Family of Services, we work together to make a difference in our client's lives while also strengthening our community.
We are a family of human service agencies united in our passion to helping children, families, and adults reach their potential. Northern Rivers coordinates the quality of care, depth of programs, and combined size and passion for the mission to provide care for more than 18,000 people each year in 41 counties throughout New York State. If you’ve got the talent, drive and desire to make a real difference in your community, you need to be a part of Northern Rivers Family of Services!
Skills Required
- Associate's degree or equivalent education
- Two years of related experience or equivalent
- Experience performing administrative/secretarial tasks (answer phones, scheduling, mail, filing)
- Experience with data management using multiple software and databases and running reports
- Ability to set up and audit client/student files and manage attendance records
- Ability to assist with emergency preparedness and maintain Material Safety Data Sheets (MSDS)
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The Company
What We Do
Northern Rivers Family of Services is a family of human services agencies dedicated to helping children, adults, and families by providing support for issues such as abuse, neglect, trauma, mental health challenges, and educational difficulties.







