SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.
Job DescriptionPRIMARY RESPONSIBILITIES
- Job Order/Records/Sample management
- Responsible for proper receipt, documentation, labelling and initial handling of all incoming laboratory samples and documents, ensuring full traceability and compliance with QMS requirements
SPECIFIC RESPONSIBILITIES
Receiving:
▪ Handles receiving of incoming samples and ensures samples are inspected, sorted, and stored in a suitable storage condition.
▪ Records, checks, and assess the quantity and sufficiency of samples against testing requirement.
▪ Records and checks the quality and integrity of samples and coordinates client and sales for any discrepancy and defects.
▪ Ensures samples received are checked against relevant documents such as but not limited to Proposal, P.O., Request for Analysis form etc.
▪ Registers samples in the system and must ensure all relevant information such as client special instructions are captured accordingly.
▪ Sends generated claim stub to client after registration.
▪ Endorses samples and documents like Job Instruction, Work Sheets and other relevant documents to laboratory.
▪ Scans and uploads documents to dedicated Sharepoint site.
▪ Performs other related duties as may be assigned either in support of departmental goal or for his/her personal or professional training, education or development as programmed by his/her immediate superior
▪ Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to:
o Demonstrates strong obligation to SGS QHSEE policies, procedures and work instructions by actively participating in meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE
o Perform appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace
o Disposes or directs the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements
o Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements
o Efficiently uses all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior
o Maintains a safe and tidy worksite according to the organization’s 5S program and guidelines
o Maintains awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators
o Actively participates in incident investigations and risk assessments as deemed necessary by SGS management
o Fulfills the requirements needed in the success of the QHSEE Management System
o Recognizes the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations
- Submit and update regularly the weekly/monthly KPI monitoring report and scoreboards.
- Assist in the maintenance of the Quality Management System.
PROFILE AND REQUIRED SKILLS
- Graduate of any 4-year course
- At least 1 year work experience related to admin and customer service support
- Must be computer literate on basic computer applications, MS Office
- Must have typing/encoding skills of 45 words/min
- Accuracy and attention to detail
Language
- Proficient in English, Filipino and Visayan (both written and verbal)
Any 4 year course; BS Lab Tech or Chem Tech graduate is an advantage for career growth
Skills Required
- Graduate of any four-year course
- At least one year of work experience related to administrative and customer service support
- Computer literacy in basic computer applications and Microsoft Office
- Typing and encoding speed of at least 45 words per minute
- Accuracy and attention to detail
- Proficiency in English, Filipino, and Visayan, written and verbal
- BS Laboratory Technology or Chemistry Technology degree
SGS Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SGS and has not been reviewed or approved by SGS.
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Healthcare Strength — Core medical, dental, and vision coverage is part of the U.S. package and is generally viewed as adequate even if not standout. Company information also underscores healthcare coverage as a standard element of the offering.
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Retirement Support — A 401(k) is commonly included in the U.S., and group disclosures reference post‑employment benefit plans in select regions. These components provide a baseline of retirement security beyond core pay.
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Strong & Reliable Incentives — Annual incentive/bonus structures are part of the compensation mix and cited positively in some regions and roles. Punctual pay is also highlighted as a plus.
SGS Insights
What We Do
SGS is the world's leading Testing, Inspection, and Certification company, providing quality and safety control services.
